Housekeeper

Mystic Lake Casino Hotel•Prior Lake, MN

47d•Onsite

About The Position

Come join our Hotel Operations Team! Here at Mystic Lake Casino Hotel our Housekeeping roles are different than any other! We recognize this is more than “just a job,” this is a path in your career; we believe in educating, training, and growing our team members. While working as a Housekeeper you will get our hotel rooms looking their best for our guest. With the opportunity to clean additional rooms for incentive you set the pace for your own success. We have both part-time and full-time opportunities with flexible schedules. Whatever your career goals may be, let Mystic Lake Casino Hotel help get you there! Available Shifts: 9:00 AM - 5:30 PM weekends required. Job Overview: Cleans and maintains guest rooms, public areas, and back-of-house areas while providing exceptional guest service in a fast-paced environment. Illuminate Your Future: What You’ll Do: Cleans assigned guest rooms which includes making beds, vacuuming, dusting, clean bathrooms and arranges room furniture, if required. Collects soiled linen and towels for laundering, empties all trash cans and restocks reusable items such as soap, towels, and paper items. Cleans and vacuums guest hallways and lobbies. Keeps linen closets and supply areas clean and organized. Rotates mattresses. Stocks cart at the end of workday. Cleans the Spa and Tower Boardroom. Accurately completes daily paperwork. Responds and follows through with guest inquiries and requests and refers to supervisor if unable to handle. Ensure all rooms are secure upon leaving the room. Notifies supervisor of any guest room uses including maintenance and security needs. Handles abandoned guest items, including money (tokens, TITO, coins, bills) by adhering to all enterprise, gaming and department policies and procedures. Occasional tasks

Requirements

Previous hotel and/or cleaning experience preferred.

Responsibilities

Cleans assigned guest rooms which includes making beds, vacuuming, dusting, clean bathrooms and arranges room furniture, if required.
Collects soiled linen and towels for laundering, empties all trash cans and restocks reusable items such as soap, towels, and paper items.
Cleans and vacuums guest hallways and lobbies.
Keeps linen closets and supply areas clean and organized.
Rotates mattresses.
Stocks cart at the end of workday.
Cleans the Spa and Tower Boardroom.
Accurately completes daily paperwork.
Responds and follows through with guest inquiries and requests and refers to supervisor if unable to handle.
Ensure all rooms are secure upon leaving the room.
Notifies supervisor of any guest room uses including maintenance and security needs.
Handles abandoned guest items, including money (tokens, TITO, coins, bills) by adhering to all enterprise, gaming and department policies and procedures.