Housekeeper

Nemacolin • Wharton Township, PA

19d • Onsite

About The Position

The Housekeeper helps create a clean, polished, and welcoming environment for Nemacolin guests. Depending on experience, strengths, and operational needs, assignments may include Room Attendant, Houseperson, Turndown Attendant, or Public Area Attendant. Work may involve preparing and maintaining guestrooms and suites, evening turndown, maintaining public areas, or supporting housekeeping operations with linen, supplies, and daily services. The position offers practical hospitality experience, development in luxury service, and opportunities for continued career growth within the resort.

The role requires daily interaction with guests, Housekeeping leadership, and resort teams. Housekeepers are expected to work professionally and discreetly, protect guest privacy and belongings, respond appropriately to requests, and communicate operational needs. The job description reflects primary responsibilities and qualifications; duties may evolve with business and operational needs, and additional duties may be assigned.

Nemacolin describes itself as a private, family-owned and woman-owned luxury resort spanning more than 2,200 acres in Pennsylvania’s Laurel Highlands. The resort offers paid training and structured onboarding, hands-on learning, cross-department opportunities, and pathways for advancement and internal promotion.

Requirements

• High school diploma or equivalent.
• Must be 18 years of age or older.
• Reliable transportation.
• Ability to read, write, and speak English fluently.
• Strong communication and interpersonal skills.
• Ability to work weekends, holidays, varying shifts, and peak resort periods.
• Ability to perform the physical requirements of the position, including prolonged standing and walking, bending, stooping, reaching, pushing, pulling, lifting, and carrying housekeeping supplies and equipment.
• Pride in creating clean, organized, and polished environments where guests feel comfortable and cared for.
• Strong attention to detail and ability to maintain quality while working efficiently.
• Dependable, service-minded approach, with initiative and ownership of assigned responsibilities.
• Ability to work independently and contribute effectively as part of a team.
• Professional communication, courtesy, and sound judgment when interacting with guests and protecting their privacy.
• Adaptability, willingness to learn, and ability to adjust to changing operational needs.
• Positive energy and ability to maintain performance in a physically demanding, fast-paced environment.

Nice To Haves

• Previous housekeeping, hospitality, hotel, resort, custodial, or customer service experience is preferred but not required.

Responsibilities

• Clean, reset, replenish, and inspect guestrooms and assigned spaces to established cleanliness, presentation, and luxury service standards.
• Maintain guest-facing spaces such as lobbies, corridors, restrooms, stairwells, recreational areas, and other assigned areas.
• Provide evening turndown and respond appropriately to guest requests while protecting guest privacy and belongings.
• Communicate guest needs and operational concerns to the appropriate resort team.
• Transport and replenish linens, towels, amenities, cleaning supplies, and other materials.
• Keep carts, closets, and workspaces organized and ready.
• Identify and report maintenance concerns, damaged items, lost and found, and other conditions requiring attention.
• Follow safety, sanitation, and chemical-handling procedures.
• Support daily housekeeping needs, including linen and supply support and refuse removal as applicable to the assignment.

Benefits

• Paid training and structured onboarding.
• Hands-on learning and cross-department opportunities.
• Clear pathways for advancement and internal promotion.
• Recognition through individual and team honors.
• Competitive hourly wages.
• Attractive 401(k) program.
• Medical coverage for eligible associates.
• Dental coverage for eligible associates.
• Vision coverage for eligible associates.
• Paid time off.
• Holiday compensation.
• Discounted associate meals and uniform services.
• Savings across resort dining, retail, spa, and activities.
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED