Housekeepers

Indus Hotel Corp•Columbus, OH

1d•Onsite

About The Position

The Housekeeper is responsible for cleaning and sanitizing guest rooms, replenishing supplies and amenities, and inspecting rooms to ensure they are ready for sale according to the hotel's standards. This role involves maintaining a clean and organized environment, handling guest requests and complaints effectively, and promoting a positive guest experience. The position requires adherence to all hotel policies and procedures, including wearing the required uniform and maintaining personal cleanliness. The Housekeeper will also be involved in laundry and public area cleaning, and deep cleaning as assigned.

Requirements

Minimum high school education
Must wear uniform and nametag
Must follow all policies and emergency procedures of the hotel
Must maintain personal cleanliness
Must be able to push, pull, bend, stoop and reach upwards
Must be able to lift up to 40lbs
Must tolerate exposure to extreme temperatures
Must tolerate prolonged periods of standing and/or walking

Nice To Haves

Prior housekeeping/hotel experience preferred
Prior knowledge of operating laundry room dryers and washers desired but not required

Responsibilities

Have a good understanding of all of hotels operating procedures
Be knowledgeable of rooms types and standards for supplies
Check the general condition of the room and notify the Housekeeping Supervisor of any malfunction or damage
Clean and sanitize guest rooms, replenish supplies and amenities, inspect and report rooms ready for sale to the front desk all in accordance with hotel’s training and standards
Dust and clean all furnishings in guest room including the television, desk, desk chair, desk lamp/shade, air conditioner unit, head boards, night stand, wall picture, wall lamp/shade and window ledge
Maintain cleaning supplies and the cleaning cart in safe, organized and presentable fashion
Ensure prompt and systematic servicing of all guest requests
Handle guest complaints effectively
Promote goodwill by being courteous, friendly and helpful to guests, managers and all other associates
Team work
Organization and thoroughness: preparing bedrooms in the specified length of time whilst respecting internal hotel procedures
No service rooms must be approved by inspector or front desk
Must wear uniform and nametag
Must follow all policies and emergency procedures of the hotel
Discretion: not disturbing guests
Laundry and public area cleaning
Must maintain personal cleanliness
Willing to work flexible hours
Must embrace the Mission, Values, and Vision of the company
Deep clean when assigned
Other Duties and Responsibilities as may be designated