Housekeeper
About The Position
The Housekeeper is responsible for maintaining clean, cared-for guest rooms and halls, including making beds, replenishing linens, arranging towels, restocking toilet supplies, dusting, and vacuuming. The role involves communicating effectively with dispatch, Team Members, and guests, inspecting rooms according to standards, reporting damage or disturbances, responding professionally to reasonable complaints and requests, maintaining housekeeping equipment, and tracking supplies and tools. Hilton Grand Vacations describes itself as a vacation ownership company serving Owners and Guests. The company states that it values diversity and is an equal opportunity employer, and that reasonable accommodations are available to individuals with disabilities during the application and interview process and in performing essential job functions.
Requirements
- Previous experience as a Cleaner or Housekeeper.
- Ability to work with little supervision.
- Customer service experience.
- Organizational and time management skills.
Responsibilities
- Make beds, replenish linens, arrange towels, restock toilet supplies, dust, clean rooms and halls, and vacuum.
- Communicate in a friendly and effective manner with dispatch, Team Members, and guests.
- Ensure rooms are cared for and inspected according to standards.
- Notify superiors of damage, deficits, or disturbances.
- Handle reasonable complaints and requests professionally and patiently.
- Maintain housekeeping equipment and tools appropriately.
- Maintain an inventory of tools and supplies used in housekeeping activities.
Benefits
- The company describes a culture of work-life balance and family-friendly benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
