Housekeeper

Pyramid Global Hospitality•Naples, FL

21d•Onsite

About The Position

The Housekeeper helps maintain the cleanliness and presentation of guest rooms and assigned guest areas at Naples Bay Resort & Marina. The role contributes to guest satisfaction by preparing and maintaining rooms with careful attention to detail, sanitation, safety, and respect for guests’ property. Housekeepers work with the team to meet resort cleanliness goals and provide courteous, helpful service to guests and coworkers. Experienced housekeepers may have opportunities to grow into supervisory or management positions.

Requirements

Housekeeping experience is desirable.
Neat appearance and pleasant personality.
Time management skills.
Ability to work on feet for an extended period.
Ability to communicate effectively.
Ability to read room numbers, dates, and basic instructions.
Ability to move, traverse, and position oneself to reach floor corners and high places; observe conditions and detect odors; and position and navigate carts weighing up to 100 lbs in tight spaces.
Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
Ability to lift, carry, and position loads of at least 25 lbs.

Responsibilities

Engage with guests to ensure their stay is going well.
Work as a team to accomplish resort and hotel cleanliness goals.
Keep the work cart orderly and properly stocked.
Properly use equipment, supplies, and guest amenities.
Thoroughly clean and sanitize assigned guest areas.
Change and inspect linens and towels daily, following the standards set forth in the Green Program.
Practice safety standards, remain aware of hazards, and report issues such as broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons.
Respect guests’ property.
Care for equipment responsibly.
Report to work on time and according to the posted schedule, maintain accurate time records, and follow proper standards for issuance of rooms.
Remain alert, courteous, and helpful to guests and coworkers.
Perform other related duties as requested by the Floor Supervisor.