Housekeeper

MCR • Fort Worth, TX

22d • $15 - $16 • Onsite

About The Position

The Housekeeper is responsible for cleaning and preparing guest rooms, hallways, and public areas at Towneplace Suites Fort Worth Medical District. The role includes completing pre-cleaning tasks, stocking room supplies and tools on an assigned work cart, attending morning stand-up meetings, and folding or assisting with dirty linen in the housekeeping laundry room. Housekeepers thoroughly clean and restock the number of guest rooms assigned each shift and complete additional cleaning projects as assigned by their direct supervisor, including work in storage rooms, public spaces, guest laundry, and room deep cleaning.

Team members are expected to support a clean, friendly, well-organized, and safe hotel environment. They greet guests warmly, contribute to guest satisfaction, follow operational checklists and procedures, communicate professionally, work collaboratively, and maintain a clean approved uniform and professional grooming. The position may involve a varied schedule, including evenings, nights, weekends, and holidays, based on hotel needs.

Requirements

• Must be at least 18 years old.
• Must have a positive, can-do attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work well in stressful, high-pressure situations.
• Must effectively listen to, understand, clarify, and resolve concerns and issues raised by coworkers and guests.
• Must be able to communicate information and ideas clearly.
• Must have a desire to serve guests.
• Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays, based on hotel demands.
• Must be able to perform the physical demands of the role, including stooping, climbing, balancing, kneeling, crawling, standing for sustained periods, walking, repetitive wrist, hand, and finger motions, and lifting housekeeping items such as linens, trash, or vacuums.

Nice To Haves

• Experience in hospitality, service, a consumer-facing franchise, or a related field.

Responsibilities

• Clean and prepare guest rooms, hallways, and public areas.
• Complete pre-cleaning duties, including stocking room supplies and tools on the assigned work cart.
• Attend the morning stand-up meeting.
• Fold or assist with dirty linen in the housekeeping laundry room.
• Thoroughly clean and restock the assigned number of guest rooms each shift.
• Complete additional cleaning projects as assigned, including storage rooms, public spaces, guest laundry, and room deep cleaning.
• Keep front- and back-of-house areas clean, organized, and safe, and pitch in to clean guest rooms and public spaces as needed.
• Greet guests warmly while cleaning and contribute to guest satisfaction.
• Complete operational checklists accurately and on time, and provide accurate, timely shift handover reports.
• Communicate clearly and professionally and collaborate with other team members.
• Wear a clean, approved uniform and nametag and maintain appropriate grooming.
• Arrive and clock in on time, follow scheduled clock-in and clock-out times, take breaks as scheduled, and provide sufficient notice when calling out.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health, dental, and vision insurance available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed