Housekeeper
About The Position
Guest Environment Experts maintain the appearance and cleanliness of the entire hotel and help create memorable guest experiences. Responsibilities may include fulfilling guest requests, stocking carts, cleaning guest rooms and public spaces, and performing similar housekeeping duties. Employees are expected to work safely, follow company policies and procedures, maintain confidentiality and quality standards, and present themselves and communicate professionally. The role involves extended periods of standing, sitting, or walking and hands-on work, including moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance. Other reasonable job duties may also be assigned. The role supports The Ritz-Carlton’s Gold Standards and luxury service expectations. Team members learn and exemplify the company’s Employee Promise, Credo, and Service Values.
Requirements
- Ability to stand, sit, or walk for extended periods.
- Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
- Follow company policies and procedures, maintain confidentiality, uphold quality standards, and communicate professionally.
Responsibilities
- Maintain the appearance and cleanliness of the whole hotel.
- Deliver guest requests.
- Stock housekeeping carts.
- Clean guest rooms and public spaces.
- Help ensure hotel spaces contribute to a positive guest experience.
- Ensure a safe workplace and follow company policies and procedures.
- Maintain confidentiality and uphold quality standards.
- Maintain a professional uniform, personal appearance, and communication.
- Perform other reasonable job duties as requested.
- Learn and exemplify The Ritz-Carlton Gold Standards, including its Employee Promise, Credo, and Service Values.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
