Housekeeper Full Time

Mirbeau Inn & Spa•Rhinebeck, NY

About The Position

Mirbeau is seeking a housekeeper to create clean, thoughtfully prepared guest rooms and shared spaces that meet the resort’s elevated and Forbes-rated standards. The role includes cleaning and preparing rooms during and after guest stays, providing warm and discreet guest service, responding to requests, and helping maintain a welcoming, restorative environment. The housekeeper also manages supplies and equipment, supports laundry turnover, communicates with colleagues and leadership, and contributes to the daily operation of the resort. Weekend availability is required. Pay is $19.00 to $22.00 per hour, plus tips.

Requirements

  • Ability to learn job responsibilities quickly with minimal training.
  • Good physical health and ability to stand, walk, bend, and perform repetitive motions for extended periods.
  • Ability to safely and regularly lift and carry up to 40 pounds.
  • Strong attention to detail and commitment to cleanliness.
  • Neat, well-groomed, professional appearance and a pleasant, polite demeanor.
  • Service-minded, positive, and committed to creating a welcoming guest environment.
  • Ability to work independently with minimal supervision and as part of a team.
  • Self-motivated, dependable, punctual, organized, and able to manage time effectively.
  • Flexibility to manage changing priorities or assignments.
  • English verbal and written communication skills sufficient for guest interaction and team collaboration.
  • Ability to follow Forbes and Mirbeau language standards when interacting with guests.
  • Weekend availability.

Nice To Haves

  • Previous hotel or resort housekeeping experience.

Responsibilities

  • Greet guests warmly and respectfully, follow Forbes and Mirbeau language standards, and provide courteous, discreet hospitality.
  • Personalize guest interactions when possible, anticipate needs, and respond to requests or complaints with care, professionalism, and urgency.
  • Clean and reset guest rooms to Mirbeau and Forbes-rated standards, including sanitizing bathrooms, dusting and polishing surfaces, vacuuming carpets, and mopping floors.
  • Make beds precisely and replace amenities, linens, towels, and guest supplies.
  • Respect guests’ belongings and privacy in stayover rooms.
  • Label and return lost and found items to the Front Desk with the room number and date.
  • Ensure room furniture, electronics, and features are clean, functional, and in proper order; inspect rooms and report readiness to Housekeeping Management.
  • Keep housekeeping carts and linen closets stocked, tidy, and organized, and use resort-approved cleaning supplies.
  • Maintain cleaning tools and equipment in safe, clean working condition; return keys, equipment, and supplies to designated areas securely.
  • Transport soiled linens to laundry during breaks and set up or return rollaway beds and cribs as needed.
  • Keep hallway carts and bins neat and unobtrusive to guests.
  • Arrive on time in a clean uniform with a name tag and maintain a neat, professional appearance and proper hygiene.
  • Follow housekeeping guidelines and complete daily task lists efficiently, thoroughly, and on time.
  • Adapt to changing priorities and report safety concerns, unusual room conditions, and maintenance needs to leadership promptly.
  • Communicate clearly and respectfully with team members, leadership, and other departments; attend required staff meetings and training.
  • Share relevant guest feedback and operational concerns with management, support coworkers and daily operations, and help foster a positive work environment.
  • Perform additional tasks or support other departments as requested.

Benefits

  • Discounted rates for spa services and retail items.
  • 401(k) with company match.
  • Medical, dental, vision, and life insurance plans.
  • Employee Assistance Program and resources.
  • Paid time off for full-time and part-time employees.
  • Holiday pay.
  • Career advancement potential within the company.
  • Anniversary program.
  • Work performance incentives.
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