Housekeeper

Shamin Hotels Master•Williamsburg, VA

About The Position

The Housekeeper is responsible for cleaning and maintaining guest rooms, hallways, furnishings, flooring, and work areas. Duties include replenishing supplies, sanitizing equipment, making beds, and performing general cleaning tasks such as vacuuming, sweeping, mopping, and dusting. The Housekeeper works scheduled shifts on time and in uniform, follows company policies and procedures, and takes the initiative to greet guests in a friendly and warm manner. Other related duties may be assigned as required.

Requirements

  • Basic reading, writing, and math skills.
  • Customer service skills.
  • Prioritization and time management skills.
  • Ability to work quickly without compromising quality.
  • Strong attention to detail.
  • Teamwork, collaboration, accountability, willingness to learn, positivity, and care for guests.

Nice To Haves

  • High school diploma, GED certification, or equivalent experience.
  • Hotel housekeeping experience.
  • Experience with hotel brand systems.

Responsibilities

  • Make beds.
  • Replenish supplies such as drinking glasses, writing supplies, and bathroom supplies.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas.
  • Clean rugs, carpets, upholstered furniture, and draperies using vacuum cleaners.
  • Dust furniture and equipment.
  • Polish metalwork such as fixtures and fittings.
  • Wash walls, ceilings, woodwork, windows, door panels, and sills.
  • Empty wastebaskets and ashtrays, clean ashtrays, and transport trash and waste to the disposal area.
  • Replace light bulbs.
  • Follow material safety data sheet regulations when using chemicals.
  • Report to scheduled shifts on time and in uniform in accordance with company policy.
  • Comply with company policies and procedures pertaining to the position and its duties.
  • Greet guests in a friendly and warm manner.
  • Perform other related duties as required.

Benefits

  • Health insurance for full-time associates.
  • Dental insurance for full-time associates.
  • Vision insurance for full-time associates.
  • Accident insurance for full-time associates; part-time associates may also enroll.
  • Short- and long-term disability insurance for full-time associates.
  • Pet insurance for full-time associates.
  • Gym membership discounts.
  • Paid time off for full-time associates.
  • Paid holidays for full-time associates.
  • Discounts on tickets, rental cars, and attractions.
  • Footwear discounts.
  • 401(k) plan with company match.
  • Employee discounts at branded hotels.
  • Part-time associates may enroll in Critical Illness Insurance, Hospital Indemnity Insurance, and Pre-Paid Legal.
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