Housekeeper

MCR • Beaufort, SC

13d • $15 - $16 • Onsite

About The Position

The Housekeeper cleans and prepares guest rooms, hallways, and public areas at the Beaufort SC Hilton Garden Inn. The role includes preparing and stocking work carts, attending morning stand-up meetings, assisting with dirty linen in the housekeeping laundry room, and cleaning and restocking the assigned number of guest rooms each shift. The Housekeeper may also complete additional cleaning projects in storage rooms, public spaces, guest laundry, and guest rooms as assigned by a supervisor.

All team members are expected to support a clean, friendly, well-organized, and safe hotel. This includes welcoming guests warmly, contributing to guest satisfaction, responding to guest concerns with hospitality and urgency, maintaining clean workspaces, completing checklists accurately and on time, communicating professionally, and collaborating with coworkers. Team members must wear an approved clean uniform and nametag and maintain appropriate grooming.

The position requires a positive attitude, willingness to learn, ability to follow procedures, and effectiveness in a fast-paced, high-pressure environment. The employee must be at least 18 years old and willing to work a varied schedule that may include evenings, nights, weekends, and holidays. Physical demands include stooping, climbing, balancing, kneeling, crawling, standing, walking, repetitive hand and wrist motions, and lifting housekeeping items such as linens, trash, or vacuums.

Requirements

• Must be at least 18 years old.
• Must have a positive, can-do attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work effectively in stressful, high-pressure situations.
• Must be effective at listening to, understanding, clarifying, and resolving concerns raised by coworkers and guests.
• Must communicate information and ideas clearly.
• Must have a desire to serve guests.
• Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays, based on hotel demands.
• Must be able to perform the described physical demands, including stooping, climbing, balancing, kneeling, crawling, standing, walking, repetitive motions, and lifting housekeeping items.

Nice To Haves

• Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.

Responsibilities

• Greet guests warmly during their stay and use their names when possible.
• Contribute to guest satisfaction and handle challenging guest situations with hospitality and urgency.
• Maintain knowledge of hotel features and amenities and support awareness of hotel groups and events.
• Keep front- and back-of-house areas clean, organized, and safe, pitching in on guest rooms and public spaces as needed.
• Complete operational checklists accurately and at designated times and provide accurate, timely shift handover reports.
• Wear a clean, approved uniform and nametag and maintain grooming standards.
• Prepare and stock assigned work carts and attend morning stand-up meetings.
• Fold and/or assist with dirty linen in the housekeeping laundry room.
• Thoroughly clean and restock the required number of assigned guest rooms per shift.
• Complete additional cleaning projects as assigned, including work in storage rooms, public spaces, guest laundry, and guest rooms.
• Communicate clearly, honestly, and professionally and collaborate with team members.
• Arrive and clock in on time, clock out at the scheduled shift ending time unless directed otherwise, and never work off the clock.
• Clock in and out for breaks at the designated times and provide sufficient notice when calling out for a scheduled shift.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health insurance available after 30 days of employment for full-time team members
• Dental insurance available after 30 days of employment for full-time team members
• Vision insurance available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed