Housekeeper

Mira Vie at Forsgate•Monroe Township, NJ

About The Position

The Housekeeper is responsible for housekeeping and laundry functions at a managed community, including apartment and common-area cleaning, laundry services, carpet care, and compliance with regulatory standards. The role also involves communicating relevant community matters to the immediate supervisor. Housekeepers clean residents’ apartments and shared spaces while respecting residents’ belongings and privacy. They maintain linen inventory and laundry schedules, interact with residents in a friendly manner, and report health concerns to management as appropriate. They help keep all areas suitable for residents and visitors throughout the week, respond to emergencies according to established protocols, and follow applicable safety, licensing, and regulatory requirements.

Requirements

High school diploma or equivalent.
At least one year of experience in a cleaning or housekeeping role.
Excellent verbal and written communication skills.
Ability to communicate verbally in person and over the phone.

Responsibilities

Clean assigned residences, including bathroom fixtures and floors, by dusting, vacuuming, changing linens, making beds, and cleaning bathrooms.
Respect residents’ belongings and privacy while performing apartment cleaning.
Remove linens for cleaning, return them to residents, and make beds with clean linens according to residents’ preferences.
Log cleaning activities as required by procedures.
Change residents’ bedding and linens weekly as part of their monthly rent; provide more frequent changes upon request for an additional fee.
Maintain linen inventory and schedule laundering to meet community demand.
Interact with residents in a friendly manner and provide meaningful attention.
Communicate concerns about residents’ health to management as appropriate.
Clean common areas, including entrances, reception areas, corridors, bathrooms, activity rooms, and the dining room, keeping them appropriate for residents and visitors seven days a week.
Clean floors using appropriate methods, including sweeping, mopping, stripping, waxing, buffing, and disinfecting.
Set up and remove caution and safety signs as appropriate.
Clean carpets by vacuuming, shampooing, deodorizing, and disinfecting.
Clean public restrooms and wash, sanitize, or polish fixtures, removing water marks.
Remove dirt, dust, grease, and film from surfaces using appropriate cleaning and disinfecting solutions.
Handle hazardous cleaning supplies according to procedures and ensure they are accurately labeled.
Attend and participate in scheduled or directed in-service education and on-the-job training.
Respond to resident emergencies by contacting appropriate internal and external parties according to established protocols.
Assist with disaster management activities, including evacuations, when needed.
Maintain compliance with applicable local, state, and federal requirements and licensing rules, including HIPAA, OSHA, and labor laws.
Discuss regulatory issues with the management company immediately.
Work safely, bring unsafe actions to the Executive Director’s attention, and comply with Safety Committee standards.
Follow workplace-injury procedures for treatment, investigation, and return to work, and notify the Executive Director as required.
Foster teamwork, show initiative, assist others beyond assigned responsibilities, and contribute positively to coworkers, residents, and visitors.
Develop basic organizational knowledge to answer basic questions.
Perform other duties as assigned or needed.