Housekeeper

Marriott•San Ramon, CA

About The Position

The Housekeeper, referred to in the description as a Guest Environment Expert, maintains the appearance and cleanliness of the whole hotel and helps create a memorable guest experience. Duties may include responding to guest requests, stocking carts, cleaning guest rooms and public spaces, and performing similar housekeeping responsibilities. The role requires a hands-on approach and flexibility to move about the work area and complete reasonable job duties as requested. The position also requires maintaining a safe workplace, following company policies and procedures, protecting confidential information, upholding quality standards, and maintaining professional uniform, personal appearance, and communication. Residence Inn serves long-stay business and leisure guests, with an emphasis on teamwork and service tailored to their needs.

Requirements

  • Able to stand, sit, or walk for extended periods.
  • Able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Maintain professional appearance and communication.
  • Follow company policies and procedures, protect confidential information, and uphold quality standards.

Responsibilities

  • Maintain the appearance and cleanliness of the whole hotel.
  • Deliver guest requests.
  • Stock housekeeping carts.
  • Clean guest rooms and public spaces.
  • Help ensure hotel spaces contribute to a positive guest experience.
  • Follow company policies and procedures and maintain confidentiality and quality standards.
  • Maintain a professional uniform, personal appearance, and communication.
  • Support a safe workplace and perform other reasonable job duties as requested.
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