Housekeeper Part Time-101020

Extended Stay America•Norco, CA

About The Position

The Housekeeper demonstrates and promotes a strong commitment to providing guests with the best possible experience. The position is responsible for cleaning guest rooms according to company guidelines and procedures, maintaining hotel cleanliness, and responding to guest requests when reasonable and practical. The Housekeeper also follows safety and security procedures and completes required and annual Extended Stay University training.

Requirements

  • No prior experience or training is necessary.
  • Understand instructions, policies, and guidelines and communicate effectively with the manager and staff.
  • Follow guidelines and meet time objectives, productivity measurements, and other company standards and expectations.
  • Apply good judgment at all times.
  • Regularly remain stationary, move around and navigate the hotel, handle and reach for objects, tools, or controls, and detect scents and sounds.
  • Regularly access low areas, traverse heights while remaining stable, balance, and bend, kneel, or crouch.
  • Occasionally push or pull carts or cleaning equipment weighing up to 50 pounds.
  • Detect items in guest rooms to ensure work is performed safely.
  • May need to travel to additional locations within a reasonable geographic area.

Responsibilities

  • Demonstrate and promote a commitment to providing the best possible experience for guests and associates.
  • Clean assigned guest rooms in accordance with company standards, policies, and procedures.
  • Maintain housekeeping carts, cart rooms, and laundry areas to company standards while in use.
  • Stock carts and cart rooms when necessary or as directed by management.
  • Report maintenance issues to the front desk and/or manager on duty.
  • Report guest property left in checked-out rooms to the front desk and manager on duty.
  • Assist with reasonable guest requests whenever possible and practical.
  • Comply with safety and security policies and procedures.
  • Complete required and annual Extended Stay University training.
  • Clean other hotel areas as assigned, including associate breakrooms, guest laundry, fitness rooms, vending areas, stairwells, and common areas.
  • Maintain overall hotel cleanliness.
  • Perform other duties assigned by the management team.

Benefits

  • Weekly pay
  • Competitive wages
  • Great working environment
  • Employee recognition programs
  • Vision insurance
  • 401(k) savings plan
  • Employee Assistance Program (EAP)
  • Employee perks program offering discounts to major companies
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