Housekeeper

Drury Hotels•St. Louis, MO
•Onsite

About The Position

Drury Hotels is hiring full-time and part-time Housekeepers at Drury Inn & Suites in St. Louis, Missouri. Housekeepers help create memorable guest experiences by maintaining clean guest rooms to established standards and providing friendly, courteous service. Duties may also include helping in the laundry or cleaning public areas when needed. The position requires the ability to follow verbal and written instructions, work without direct supervision, and provide excellent customer service. No previous cleaning experience is required, though cleaning experience is helpful. The role requires knowledge equivalent to completing two years of high school. The hotel is open seven days a week, and weekend work may be required. The position offers competitive starting hourly pay and quarterly bonuses of up to $3,200 annually based on hotel results. Drury Hotels also advertises hotel discounts and free room nights, paid time off, insurance benefits, a Team Member Assistance Program, a company-matched 401(k), flexible scheduling, and opportunities for career development and advancement.

Requirements

  • No previous cleaning experience is required; previous cleaning experience is helpful but not necessary.
  • Requires knowledge, skills, and mental ability equivalent to completion of two years of high school.
  • Ability to follow verbal and written instructions.
  • Knowledge of cleaning procedures and cleaning supplies.
  • Ability to work independently without direct supervision.
  • Positive, solution-oriented attitude and dedication to excellent customer service.
  • Ability to walk and stand throughout the work shift.
  • Ability to push, vacuum, reach, stretch, and bend during daily work activities.
  • Ability to intermittently lift 25–35 pounds during the workday.
  • Weekend work may be required, particularly Saturdays and Sundays.

Responsibilities

  • Perform hotel housekeeping services to keep guest rooms clean according to established standards.
  • Visually inspect guest rooms to help identify maintenance needs.
  • Assist guests by providing requested linens, towels, amenities, or information.
  • Help with laundry or clean public areas when needed.
  • Respond promptly and efficiently to guest requests, inquiries, and complaints with friendly, courteous Service +1.
  • Contribute to a positive work environment for team members and guests.
  • Work cooperatively with all hotel departments.

Benefits

  • Quarterly bonus opportunity of up to $3,200 annually, based on hotel results.
  • Flexible scheduling.
  • Paid time off.
  • Hotel discounts and free room nights.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Prescription coverage.
  • Life insurance.
  • Disability insurance.
  • Team Member Assistance Program.
  • Company-matched 401(k).
  • Mentorship, cross-training, development plans, and management training.
  • Opportunities for internal promotion and career advancement.
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