Housekeeper

Drury Hotels • Phoenix, AZ

20d • Onsite

About The Position

Drury Hotels is hiring full-time and part-time Housekeepers at the Drury Inn & Suites in Phoenix, Arizona. Housekeepers help create a clean, comfortable environment and memorable experiences for hotel guests by maintaining guest rooms to established standards and providing friendly, courteous service. Duties may also include helping with laundry or cleaning public areas when needed. The role may require working Saturdays and Sundays, which are among the hotel’s busiest days. Previous cleaning experience is not required.

Requirements

• Knowledge, skills, and mental ability equivalent to completing two years of high school.
• Ability to follow verbal and written instructions.
• Knowledge of cleaning procedures and cleaning supplies.
• Ability to work without direct supervision.
• Positive, solution-oriented attitude and dedication to excellent customer service.
• Ability to walk and stand throughout the work shift.
• Ability to push, vacuum, reach, stretch, and bend during daily work activities.
• Ability to lift 25–35 pounds intermittently during the workday.

Nice To Haves

• Previous cleaning experience is helpful but not required.

Responsibilities

• Perform hotel housekeeping services to keep guest rooms clean according to established standards, including vacuuming, changing linens, and cleaning bathrooms.
• Visually inspect rooms to help identify maintenance needs.
• Assist guests by providing requested linens, towels, amenities, or information.
• Help with laundry or clean public areas when needed.
• Respond promptly and efficiently to guest requests, inquiries, and complaints with friendly, courteous service.
• Contribute to a positive work environment for team members and guests.
• Maintain positive, cooperative working relationships with all hotel departments.

Benefits

• Quarterly bonus opportunity of up to $3,200 annually, separate from base salary and based on hotel results.
• Flexible scheduling.
• Paid time off.
• Hotel discounts and free room nights.
• Medical, dental, vision, prescription, life, and disability insurance.
• Team Member Assistance Program.
• Company-matched 401(k).
• Career development, including mentorship, cross-training, development plans, and management training.
• Promote-from-within career opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED