Housekeeper

Avion Hospitality Employee Services LLC•St. Petersburg, FL

About The Position

The Housekeeper maintains clean, orderly, and attractive guest rooms, hallways, and public areas in the hotel. The role includes servicing guest rooms daily according to hotel procedures, preparing and stocking the housekeeping cart, replacing bed linens, replenishing guest room supplies, and following company standards and safety and security procedures. In some instances, the Housekeeper also performs deep-cleaning activities and preventative maintenance tasks in guest rooms. The position requires strong attention to detail and the ability to communicate clearly and effectively with guests and team members, verbally or in writing. The Housekeeper must be able to evaluate and select among alternative courses of action quickly and accurately and work well in stressful, high-pressure situations.

Requirements

High school diploma or equivalent and/or experience in a hotel or related field preferred.
Strong attention to detail.
Ability to communicate effectively with guests and team members verbally or in writing.
Ability to convey information and ideas clearly.
Ability to evaluate and select among alternative courses of action quickly and accurately.
Ability to work well in stressful, high-pressure situations.

Nice To Haves

Experience in a hotel or related field.

Responsibilities

Approach interactions with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance according to Avion Hospitality standards and the hotel's schedule and operational needs.
Maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag in accordance with brand standards.
Comply with Avion Hospitality standards and regulations to support safe and efficient hotel operations.
Thoroughly clean and restock the required number of guest rooms per shift.
Complete pre-cleaning duties, including preparing the housekeeping cart with guest supplies, cleaning supplies, and linens.
Remove trash and dirty linens from guest rooms.
Perform other tasks or jobs as assigned by a supervisor or manager.
Disassemble furniture or other guest-room items when required to conduct deep cleaning.
Perform deep-cleaning and preventative maintenance tasks, which may include changing AC filters, cleaning AC coils, touching up paint on walls or molding, touching up scratched furniture, or rehanging closed sliding doors.