Housekeeper

Hilton Grand Vacations•Waikoloa Village, HI

22d•$24 - $24

About The Position

Hilton Grand Vacations is seeking a Housekeeper to perform daily cleaning duties for an assigned slate of rooms, helping provide owners and guests with a clean and comfortable living space. The role includes maintaining resort standards, responding to guest requests, and supporting the housekeeping team. The scheduled shift is 8:00 a.m. to 4:00 p.m. with a 30-minute break. Flexible scheduling, including weekends and holidays, is required.

Requirements

Cleaning background that includes homes, offices, or hotels.
Ability to work in environments with humidity, cold or heat, dust, and noise.
Ability to lift up to 50 pounds and push or pull a cart weighing over 200 pounds.
Ability to communicate effectively with guests in English.

Responsibilities

Clean rooms by stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, cleaning bathrooms and counters, replenishing linens and guest amenities, and moving furniture; complete work within allotted time frames to meet production standards.
Greet guests and respond promptly to requests with friendly and genuine acknowledgment.
Know resort services, activities, and local attractions to assist with guest inquiries.
Report deficiencies to maintain rooms in compliance with resort standards.
Follow safety procedures and standards, and recognize and respond to emergencies.
Follow key control protocol.
Keep carts clean and supplies and equipment neat and orderly.
Secure departmental assets and supplies neatly and orderly in storage areas.
Assist management with maintaining accurate linen and supply inventories.
Promptly turn in lost-and-found items after tagging and identifying them.
Assist co-workers and perform other work assignments as requested.