Housekeeper Part Time-101020

ESA Management•American Fork, UT

About The Position

The Housekeeper demonstrates and promotes a strong commitment to providing the best possible experience for guests and associates. The position is responsible for cleaning guest rooms in accordance with company guidelines, standards, policies, and procedures, and for helping maintain the overall cleanliness of the hotel. The role includes keeping housekeeping carts, cart rooms, and laundry areas up to company standards; stocking carts and cart rooms when needed or directed; reporting maintenance issues and guest property left in checkout rooms to the front desk or manager on duty; responding to guest requests with reasonable accommodations when practical; following safety and security procedures; and completing required and annual Extended Stay University training. The Housekeeper may also clean other hotel areas as assigned by management. No prior experience or training is necessary. The position requires understanding and following instructions, policies, guidelines, time objectives, productivity measurements, and company standards, communicating effectively with managers and staff, and exercising good judgment.

Requirements

No prior experience or training is necessary.
Understand instructions, policies, and guidelines and communicate effectively with the manager and staff.
Follow guidelines and adhere to time objectives, productivity measurements, and similar company standards and expectations.
Apply good judgment at all times.
Be able to perform the physical and environmental duties described, including occasionally pushing or pulling carts or cleaning equipment weighing up to 50 pounds.

Responsibilities

Demonstrate and promote a 100% commitment to providing the best possible experience for guests and associates.
Clean assigned guest rooms according to company standards, policies, and procedures.
Maintain housekeeping carts, cart rooms, and laundry areas to company standards while in use.
Stock carts and cart rooms when necessary or as directed by management.
Report maintenance issues to the front desk and/or manager on duty.
Report guest property remaining in a checkout room to the front desk and manager on duty.
Assist with guest requests and provide reasonable accommodations whenever possible and practical.
Comply with all safety and security policies and procedures.
Complete all required and annual Extended Stay University training.
Clean other hotel areas as assigned, including the associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas.
Maintain overall hotel cleanliness.
Perform other duties as assigned by the management team.