Housekeeper

Marriott•San Francisco, CA

26d•$26 - $35•Onsite

About The Position

The Housekeeper responds promptly to requests from guests and other departments and cleans assigned guest rooms and hallways. Duties include preparing and transporting a supply cart, following procedures for entering guest rooms, replacing amenities and linens, making beds, cleaning bathrooms, removing trash and room-service items, checking appliances, straightening furniture and desk items, dusting and polishing furnishings, removing marks, vacuuming carpets, and performing other floor-care duties. The role requires following company, safety, and security policies; reporting maintenance problems, hazards, accidents, and injuries; completing safety training and certifications; and properly storing flammable materials. Housekeepers are expected to maintain a clean, professional appearance, protect confidential information, welcome guests, anticipate and address service needs, assist individuals with disabilities, communicate professionally, support team goals, and meet quality standards. Other reasonable duties may be requested by supervisors. The position involves physical activity throughout the work shift, including handling objects weighing up to 25 pounds independently and heavier objects with assistance, pushing and pulling loaded carts over sloping or uneven surfaces, reaching, bending, twisting, pulling, stooping, and standing, sitting, kneeling, or walking for extended periods. It also requires manipulating objects of varying size and weight with fine motor skills and hand-eye coordination. No high school diploma or GED, related work experience, supervisory experience, or license or certification is required. Marriott International describes itself as an equal opportunity employer. The position offers health care benefits, retirement benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits, subject to applicable eligibility and other conditions.

Requirements

No high school diploma or GED equivalent required.
No related work experience required.
No supervisory experience required.
No license or certification required.
Move, lift, carry, and place objects weighing up to 25 pounds without assistance and objects over 25 pounds with assistance.
Push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Stand, sit, kneel, or walk for extended periods across an entire work shift.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Responsibilities

Respond promptly to requests from guests and other departments.
Fill a supply cart and transport it to the assigned area.
Follow procedures for gaining access to guest rooms and ensuring vacancy before entering.
Replace guest amenities, supplies, linens, and terry; make beds and fold terry.
Clean bathrooms; remove trash, dirty linens, and room-service items.
Check that room appliances are present and in working order.
Straighten desk items, furniture, and appliances; dust and polish; remove marks from walls and furnishings.
Vacuum carpets and perform floor-care duties in guest rooms and hallways.
Follow company, safety, and security policies and procedures; report maintenance problems, safety hazards, accidents, and injuries.
Complete safety training and certifications and properly store flammable materials.
Maintain a clean and professional uniform and personal appearance and protect confidential information.
Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests.
Communicate clearly and professionally, support team goals, and adhere to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.