Housekeeper
About The Position
The Housekeeper provides housekeeping services for one- to two-bedroom apartment-style guest rooms at The Suites at Hershey, a Hilton Vacation Club, in Hershey, Pennsylvania. The role supports a service-oriented team dedicated to helping owners, members, and guests enjoy memorable vacations. The position pays $15.50 per hour. The Housekeeper cleans and prepares rooms to established standards, communicates with dispatch, team members, and guests, responds professionally to reasonable requests or complaints, and maintains housekeeping equipment, tools, and supplies. Hilton Grand Vacations describes opportunities for learning and career advancement within the company.
Requirements
- Previous experience as a cleaner or housekeeper.
- Ability to work with little supervision.
- Customer service experience.
- Organizational and time management skills.
Responsibilities
- Make beds; replenish linens; change and arrange towels; restock toilet supplies; dust; clean rooms and halls; and vacuum.
- Communicate effectively and courteously with dispatch, team members, and guests.
- Ensure rooms are cared for and inspected according to standards.
- Notify supervisors of damage, deficits, and disturbances.
- Handle reasonable complaints and requests professionally and patiently.
- Maintain housekeeping equipment and tools appropriately.
- Maintain inventory of tools and supplies used in housekeeping activities.
Benefits
- Medical, dental, and vision care options.
- Recognition programs and rewards.
- Travel discounts program.
- Paid vacation and paid sick days.
- Employee assistance program supporting physical and mental wellbeing.
- 401(k) program with company match.
- Tuition reimbursement programs.
- Employee stock purchase program.
- Learning and advancement opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
