Housekeeper

Hilton Grand Vacations • Myrtle Beach, SC

21d

About The Position

As a Housekeeper, you provide essential housekeeping services, including making beds, replenishing linens, arranging towels, restocking toilet supplies, dusting, cleaning rooms and halls, and vacuuming. You communicate effectively and courteously with dispatch, Team Members, and guests to support a positive experience for owners and guests. You ensure rooms are cared for and inspected according to standards, report damage, deficits, and disturbances to superiors, and handle reasonable complaints and requests professionally and patiently. You also maintain housekeeping equipment and tools and keep an inventory of supplies used in housekeeping activities.

Hilton Grand Vacations is a vacation ownership company focused on helping Owners and Guests make their vacations memorable.

Requirements

• Previous experience as a Cleaner or Housekeeper.
• Ability to work with little supervision.
• Customer service experience.
• Organizational and time management skills.

Responsibilities

• Make beds, replenish linens, change and arrange towels, restock toilet supplies, dust, clean rooms and halls, and vacuum.
• Communicate effectively and courteously with dispatch, Team Members, and guests.
• Ensure all rooms are cared for and inspected according to standards.
• Notify superiors of damage, deficits, and disturbances.
• Handle reasonable complaints and requests with professionalism and patience.
• Ensure appropriate maintenance of housekeeping equipment and tools.
• Maintain an inventory of tools and supplies used in housekeeping activities.

Benefits

• Day 1 eligibility for health benefits, including medical, dental, and vision coverage.
• Recognition programs and rewards.
• Travel discounts program.
• Paid vacation and paid sick days.
• Employee Assistance Program supporting physical and mental wellbeing.
• 401(k) program with company match.
• Tuition reimbursement programs.
• Employee stock purchase program.
• Learning and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed