Housekeeper

Omni Hotels & Resorts • Irving, TX

15d • $16 - $16

About The Position

The Housekeeper maintains a high standard of cleanliness in guest rooms at Omni Las Colinas Hotel. The role refreshes rooms for guests continuing their stay and thoroughly cleans rooms after checkout so they are ready for the next guest. Housekeepers follow Omni Safe and Clean processes, keep supplies and equipment in order, communicate room status, and help maintain a safe, professional environment. The position requires prior housekeeping or relevant environmental services experience, strong attention to detail, customer service and communication skills, and the ability to work in a fast-paced hotel environment. Flexible hours may be needed during busy periods and high-profile events, including nights, weekends, and holidays.

Requirements

• Prior housekeeping experience or other relevant environmental services experience is required.
• Strong attention to detail.
• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance, attitude, and performance.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Ability to handle stressful, busy hotel operations while maintaining a positive, professional demeanor and composure.
• Report to work on time and as scheduled.
• Meet appearance standards and maintain a high level of personal hygiene.
• Ability to communicate verbally and in writing in English with guests, management, and co-workers.
• Computer literacy.
• Ability to stand or walk for extended periods or an entire shift; frequent bending, overhead reaching, and squatting are required.
• Willingness to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays.

Responsibilities

• Thoroughly clean guest rooms, including making beds, cleaning bathrooms, vacuuming, and dusting.
• Uphold Omni Safe and Clean processes.
• Restock and replace used items in guest rooms.
• Communicate each room's clean status upon completion.
• Remove room service trays and tables from guest rooms.
• Stock the supply cart and keep it neat and well organized.
• Check equipment before and after use to ensure it is in good working order.
• Maintain a professional, neat, and organized appearance in line with Omni Las Colinas standards.
• Respond promptly and effectively to emergencies and safety situations, helping maintain a safe environment for guests and associates.
• Attend required department trainings and meetings.
• Perform other duties required by management.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed