Housekeeper
Hilton Grand Vacations•Hershey, PA
•Onsite
About The Position
The Housekeeper provides housekeeping services for 1- to 2-bedroom apartment-style guest rooms at The Suites at Hershey, a Hilton Vacation Club in Hershey, Pennsylvania. The role helps ensure rooms are cared for and inspected according to standards and contributes to positive experiences for guests and owners. The Housekeeper communicates with dispatch, team members, and guests; responds to reasonable complaints and requests professionally; reports damage, shortages, and disturbances; and maintains housekeeping equipment, tools, and supplies.
Requirements
- Previous experience as a cleaner or housekeeper.
- Ability to work with little supervision.
- Customer service experience.
- Organizational and time management skills.
Responsibilities
- Make beds; replenish linens; change and arrange towels; restock toilet supplies; dust; clean rooms and halls; and vacuum.
- Communicate in a friendly and effective manner with dispatch, team members, and guests.
- Ensure rooms are cared for and inspected according to standards.
- Notify superiors of damage, deficits, and disturbances.
- Handle reasonable complaints and requests with professionalism and patience.
- Ensure proper maintenance of housekeeping equipment and tools.
- Maintain inventory of tools and supplies used in housekeeping activities.
Benefits
- Medical, dental, and vision coverage options
- Recognition programs and rewards
- Travel discounts
- Paid vacation
- Paid sick days
- Employee Assistance Program supporting physical and mental well-being
- 401(k) with company match
- Tuition reimbursement
- Employee stock purchase program
- Learning and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
