Housekeeper

Brookdale Senior Living Inc.•Goodlettsville, TN

About The Position

The Housekeeper cleans and sanitizes community gathering and public areas, such as lobbies, hallways, stairwells, activity rooms, dining rooms, and elevators, and cleans residents’ apartments weekly or as needed. The role includes interacting with residents and guests courteously, providing assistance and directions, respecting residents’ privacy and belongings, and reporting concerns about residents’ health to management as appropriate. The Housekeeper performs routine and deep cleaning, including floor care, carpet cleaning, restroom sanitation, cleaning apartment fixtures and surfaces, and making beds according to residents’ preferences. The role also involves handling cleaning products safely, logging cleaning activities as required, attending training, and responding to resident emergencies according to established protocols. The position may support disaster management and evacuations. This role requires the ability to follow written or verbal instructions, complete repetitive cleaning tasks efficiently, and communicate with residents with varying needs and personalities. The work includes physical activity and may involve exposure to communicable diseases, chemicals, and other hazards. Occasional weekend, evening, or night work and on-call availability may be needed.

Requirements

  • Basic skill level and ability to follow written or verbal instructions.
  • Basic technical skills to complete repetitive, well-defined duties.
  • Ability to respect residents’ privacy and refrain from discussing their personal situations or problems with other residents.
  • Willingness and ability to communicate with residents with varying levels of functioning and personalities.
  • Ability to complete cleaning tasks in a timely, effective, and efficient manner.
  • Ability to lift up to 50 pounds.
  • High school diploma or GED preferred.
  • Prior housekeeping or cleaning experience preferred.

Nice To Haves

  • High school diploma or GED.
  • Prior experience in cleaning or housekeeping.

Responsibilities

  • Clean, polish, and sanitize public and gathering spaces, including lobbies, halls, stairwells, activity rooms, dining rooms, and elevators.
  • Clean residents’ apartments weekly or as needed, including bathrooms, kitchens, appliances, floors, surfaces, carpets, and furniture.
  • Sweep, dust, mop, strip, wax, buff, and disinfect floors; set up and remove appropriate caution and safety signs.
  • Vacuum, shampoo, deodorize, and disinfect carpets.
  • Remove dirt, dust, grease, and film from surfaces using appropriate cleaning and disinfecting solutions.
  • Handle hazardous cleaning supplies according to procedures and ensure accurate labeling.
  • Clean, wash, sanitize, and polish public restroom fixtures and remove water marks.
  • Conduct assigned deep cleaning of apartments, furniture, window treatments, and designated community areas.
  • Respect residents’ privacy and belongings while cleaning; remove and return bed linens for cleaning and make beds with clean linens according to residents’ preferences.
  • Log cleaning activities as required by procedures.
  • Interact with residents and guests in a friendly, courteous manner, provide assistance and directions, and give residents meaningful attention.
  • Communicate concerns about residents’ health to management as appropriate.
  • Attend and participate in scheduled or directed educational classes and on-the-job training.
  • Respond to resident emergencies by contacting appropriate parties according to established protocol; may assist with disaster management and evacuations.
  • Perform other duties as assigned by a supervisor.

Benefits

  • Medical, dental, and vision insurance for eligible part-time and full-time associates.
  • 401(k) for eligible part-time and full-time associates; temporary associates may also participate.
  • Associate assistance program.
  • Employee discounts.
  • Referral program.
  • Early access to earned wages for hourly associates outside California.
  • Optional ID theft protection and pet insurance.
  • Paid time off for eligible full-time associates.
  • Paid holidays for eligible full-time associates.
  • Company-provided life insurance for eligible full-time associates.
  • Adoption benefit for eligible full-time associates.
  • Short- and long-term disability for eligible full-time associates.
  • Flexible Spending Accounts for eligible full-time associates.
  • Health Savings Account for eligible full-time associates.
  • Optional life and dependent life insurance for eligible full-time associates.
  • Optional accident, critical illness, hospital indemnity insurance, and legal plan for eligible full-time associates.
  • Tuition reimbursement for eligible full-time associates.
  • Advance of naturalization application fees up to $725, less applicable taxes and withholding, for qualified associates who have been with the company for at least one year.
  • Professional development and ongoing health and wellness programs.
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