Housekeeper

Brookdale Senior Living Inc.•Mesa, AZ

11d•Onsite

About The Position

The Housekeeper cleans and maintains community gathering and public areas, including lobbies, halls, stairwells, activity rooms, dining rooms, and elevators, to present the community positively to residents and guests. The role also performs weekly or as-needed apartment cleaning and interacts with residents and guests in a friendly, courteous manner, offering assistance and directions when requested. The position follows established cleaning, safety, and emergency procedures; respects residents’ privacy and belongings; and communicates resident health concerns to management as appropriate. The Housekeeper attends scheduled training and may assist with emergency response and disaster management activities.

Requirements

High school diploma or GED preferred.
Basic skills and ability to follow written or verbal instructions.
Basic technical skills to complete repetitive, well-defined duties.
Ability to respect residents’ privacy and avoid discussing their personal situations or health with other residents.
Willingness and ability to communicate with residents with varying levels of functioning and personalities.
Ability to complete cleaning tasks in a timely, effective, and efficient manner.
Ability to lift up to 50 pounds.
Ability to perform the listed physical activities, including standing, walking, sitting, handling or feeling with hands and fingers, reaching, climbing or balancing, stooping, kneeling, crouching, crawling, talking, hearing, and using vision.
Able to work occasional weekends, evenings, or nights if needed for shift coverage and be on call as needed.
Able to work with possible exposure to communicable diseases, infections, latex, blood-borne pathogens, drugs, chemicals, infectious or biological hazards, and possible injury from falls, burns, odors, or equipment cuts.

Nice To Haves

Prior housekeeping or cleaning experience.

Responsibilities

Clean, polish, and sanitize public and gathering spaces, including lobbies, halls, stairwells, activity rooms, dining rooms, and elevators.
Clean floors through sweeping, dusting, mopping, stripping, waxing, buffing, and disinfecting; set out and remove safety signs as appropriate.
Clean carpets by vacuuming, shampooing, deodorizing, and disinfecting.
Remove dirt, dust, grease, and film from surfaces with appropriate cleaning and disinfecting solutions; handle and label hazardous cleaning supplies according to procedures.
Clean public restrooms, including washing, sanitizing, and polishing fixtures and removing water marks.
Deep-clean apartments, furniture, window treatments, and designated community areas according to assigned timeframes and business needs.
Perform basic apartment cleaning, including cleaning bathroom fixtures and floors, wiping kitchen surfaces, cleaning appliances, vacuuming, and dusting.
Respect residents’ privacy and belongings; remove linens and return them to residents for cleaning, make beds with clean linens according to resident preferences, and log cleaning activities as required.
Interact with residents and guests in a friendly and courteous manner, provide assistance and directions, and give residents meaningful attention.
Communicate concerns about residents’ health to management as appropriate.
Attend and participate in scheduled in-service education and on-the-job training.
Respond to resident emergencies by contacting appropriate internal and external parties according to protocol; may assist with disaster management and evacuations.
Perform other duties as assigned by the supervisor.

Benefits

Medical, dental, and vision insurance for eligible part-time and full-time associates.
401(k).
Associate assistance program.
Employee discounts.
Referral program.
Early access to earned wages for hourly associates outside California.
Optional voluntary benefits, including identity theft protection and pet insurance.
Paid time off for eligible full-time associates.
Paid holidays for eligible full-time associates.
Company-provided life insurance for eligible full-time associates.
Adoption benefit for eligible full-time associates.
Short- and long-term disability for eligible full-time associates.
Flexible Spending Accounts for eligible full-time associates.
Health Savings Account for eligible full-time associates.
Optional life and dependent life insurance for eligible full-time associates.
Optional accident, critical illness, hospital indemnity insurance, and legal plan for eligible full-time associates.
Tuition reimbursement for eligible full-time associates.
Qualified associates employed for at least one year may receive an advance of naturalization application fees, up to $725, less applicable taxes and withholding.
Temporary associates are not eligible for benefits but may participate in the company’s 401(k) program.