Housekeeper

Hilton Grand Vacations • Daytona Beach, FL

33d • Onsite

About The Position

The Housekeeper ensures all public areas are clean and maintained according to standards. Provides excellence in service for guests and owners while on property, responding to guest inquiries and needs. Follows brand standards at all times. Conduct that demonstrates commitment and dedication to our Inspired Hospitality culture is expected to be displayed towards members, owners, guests and team members at all times.

Requirements

• Previous hotel housekeeping experience preferred
• Open and flexible availability, including weekends and holidays
• Able to bend, stoop, walk, and lift up to 50 lbs and push/pull/ up to 100 lbs
• Work a full shift (8 hours) walking/standing with or without reasonable accommodation.
• Anticipates customer needs and thinks about how work impacts customers
• Builds confidence in self and others with honest and diligent interactions.
• Ability to communicate effectively with guests in English.
• Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise.

Responsibilities

• Cleans rooms, including stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, cleaning bathrooms and counters, replenishing linen and guest amenities and moving furniture. All work must be completed within an allotted time frame to meet production standards.
• Greets guests and responds to requests immediately with friendly/sincere acknowledgement. Be knowledgeable of resort services, activities, and local attractions to assist guest inquiries.
• Reports deficiencies in maintaining room in compliance with resort standards.
• Assists co-workers as requested.
• Follows all safety procedures/standards and able to recognize and act in emergency situations.
• Follows key control protocol.
• Maintains cleanliness of carts and ensures supplies and equipment are in a neat and orderly appearance.
• Ensures all assets and supplies for the department are secured in a neat and orderly fashion in storage areas.
• Assists management in maintaining an accurate inventory of housekeeping supplies.
• Able to lift to 50lbs; push/pull cart over 200lbs.
• Perform general cleaning duties in public areas (i.e., wipe down stairwells, railings, walkways, trash rooms, maintain all trash bins), and general dusting and deep cleaning of public areas.
• Maintain the cleanliness of the Lobby; ensure all glass doors are clean and spotless.
• Maintain cleanliness and proper stock level of supplies in public area restrooms.
• Reports maintenance deficiencies.
• Perform other duties as assigned by management.

Benefits

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed