Housekeeper
About The Position
The Housekeeper, also described as a Housekeeping Room Attendant, helps create memorable guest experiences by maintaining clean, welcoming, and comfortable hotel spaces. The role is an essential part of guest satisfaction and the hotel’s first impression, and requires delivering professional, courteous service while meeting hotel cleanliness and brand standards. The position includes cleaning and preparing guest rooms, replenishing linens and amenities, maintaining housekeeping supplies and carts, reporting maintenance needs, and keeping hallways, elevators, pool areas, and other common spaces clean. The Housekeeper also responds to guest requests, protects guest confidentiality, and reports guest concerns to supervisors. This is a full-time opportunity at Marriott Short Pump in Glen Allen, Virginia, with an hourly salary range of $16.00–$17.00.
Requirements
- High school diploma, GED, or equivalent work experience.
- Basic computer skills.
- Strong verbal and written communication skills.
- Knowledge of proper cleaning methods and equipment use.
- Understanding of safe chemical handling procedures.
- Ability to lift and transport up to 25 pounds.
- Ability to push and pull carts and equipment up to 100 pounds.
- Ability to stand, walk, bend, reach, and move throughout extended shifts.
- Ability to work in varying temperatures and environments.
- Ability to safely work around cleaning chemicals, dust, and cleaning equipment.
- Ability to reach above shoulder height to perform cleaning duties.
- Detail-oriented and thorough.
- Friendly and customer-focused.
- Dependable and punctual.
- Organized and efficient.
- Able to work in a fast-paced environment.
- A team player with a positive attitude.
- Committed to maintaining high standards of cleanliness and service.
Nice To Haves
- Microsoft Office experience.
- Previous housekeeping experience.
- Hospitality or hotel experience.
- Ability to work independently and efficiently.
- Commitment to quality, cleanliness, and guest satisfaction.
Responsibilities
- Clean guest rooms according to hotel cleanliness and brand standards.
- Make beds and replace linens daily.
- Vacuum carpets and clean windows.
- Dust furniture, fixtures, and room surfaces.
- Replenish guest room and bathroom amenities.
- Clean and sanitize bathrooms, including sinks, mirrors, showers, tubs, toilets, and floors.
- Keep housekeeping carts clean, stocked, and organized.
- Stock linen rooms and housekeeping supplies.
- Promptly report maintenance issues and repair needs.
- Complete daily assignment sheets and housekeeping reports.
- Maintain cleanliness in hallways, elevators, pool areas, and common spaces.
- Remove dirty linens and transport them to designated areas.
- Provide friendly and professional service to all guests.
- Maintain guest confidentiality.
- Respond to guest requests promptly and courteously.
- Assist coworkers and guests as needed.
- Report guest concerns or complaints to supervisors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
