Housekeeper - Multi-Site - Wyndham Southshore Resort

Travel + Leisure Co.South Shore, SD
Hybrid

About The Position

This position will be based at Wyndham South Shore Resort and have the opportunity to work in Housekeeping at 2 sites within 5 miles of each other - Wyndham South Shore Resort and Worldmark Lake Tahoe Resort. The Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. This individual will be responsible for cleaning the resort units to include sleeping quarters, kitchens, bathrooms and living rooms as well as maintain and adhere to housekeeping detail standards. This role will also clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies and make beds. The Housekeeper replenishes supplies, such as kitchenware and toiletries, sorts, counts, folds, mark, or carries linens and maintains positive customer and associate relationships. This role will respond appropriately to guest inquiries and concerns to ensure total guest satisfaction and handle guest issues to resolution in an effort to improve the guest experience.

Requirements

  • Ability to work in a fast paced environment
  • Strong ability to communicate effectively with employees, guest and owners
  • Possess ability to work independently and follow instructions
  • A professional appearance and positive, can-do attitude with team focus
  • Must be able to lift 50 pounds
  • A Valid Driver's License is required

Responsibilities

  • Cleaning resort units to include sleeping quarters, kitchens, bathrooms and living rooms
  • Maintain and adhere to housekeeping detail standards
  • Clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies
  • Make beds
  • Replenish supplies, such as kitchenware and toiletries
  • Sort, count, fold, mark, or carry linens
  • Maintain positive customer and associate relationships
  • Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction
  • Handle guest issues to resolution in an effort to improve the guest experience

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Paid time off
  • Parental leave
  • Holidays
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program
  • Employee Assistance Program
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