Housekeeper

MCR • Troy, AL

22d • $10 - $12 • Onsite

About The Position

The Housekeeper cleans and prepares guest rooms, hallways, and public areas at Courtyard by Marriott Troy Alabama. The role includes completing pre-cleaning tasks, stocking room supplies and work-cart tools, attending the morning stand-up meeting, and folding or assisting with dirty linen in the housekeeping laundry room. Housekeepers thoroughly clean and restock the assigned number of guest rooms each shift and may take on additional cleaning projects in storage rooms, public spaces, guest laundry, and rooms requiring deep cleaning.

Team members are expected to help maintain clean, organized, and safe areas throughout the hotel; provide friendly, attentive service to guests; follow operational guidelines and checklists; communicate professionally; and collaborate with colleagues. The position requires a positive, service-oriented attitude and the ability to work a varied schedule based on hotel needs.

Requirements

• Must be at least 18 years old.
• Must have a positive attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work effectively in stressful, high-pressure situations.
• Must be effective at listening to, understanding, clarifying, and resolving concerns raised by co-workers and guests.
• Must communicate information and ideas clearly.
• Must have a desire to serve guests.
• Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
• Must arrive and clock in on time for each shift, observe scheduled clock-in/clock-out procedures for breaks, and never work off the clock.
• Must provide sufficient notice when calling out, as directed by a supervisor.
• Must be able to meet the position’s physical demands, including stooping, climbing, balancing, kneeling, crawling, standing for sustained periods, walking long distances or between work areas, repetitive wrist/hand/finger motions, and lifting or carrying housekeeping items such as linens, trash, or vacuums.

Nice To Haves

• Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.

Responsibilities

• Clean and prepare guest rooms, hallways, and public areas.
• Complete pre-cleaning duties, including stocking room supplies and tools on the assigned work cart.
• Attend the morning stand-up meeting.
• Fold and/or assist with dirty linen in the housekeeping laundry room.
• Thoroughly clean and restock the assigned number of guest rooms per shift.
• Complete additional cleaning projects as assigned, including work in storage rooms, public spaces, guest laundry, and rooms requiring deep cleaning.
• Keep front- and back-of-house areas clean, organized, and safe.
• Greet guests warmly while cleaning and contribute to guest satisfaction.
• Follow established guidelines and procedures and complete operational checklists accurately and on time.
• Communicate clearly and professionally and collaborate with team members.
• Arrive and clock in on time, follow scheduled break procedures, and provide notice for call-outs as directed.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health, dental, and vision insurance available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed