Housekeeper

Good Hospitality Services•Naples, FL

About The Position

Cleans guest rooms, hallways, and other assigned areas while maintaining established quality standards. Performs routine and deep-cleaning duties according to standard operating procedures, keeps housekeeping supplies and equipment orderly, reports discrepancies and maintenance needs, and follows company policies and safety standards.

Responsibilities

  • Report to work on time when scheduled.
  • Receive room assignments and keys from the Executive Housekeeper.
  • Obtain the housekeeping cart from storage and verify that it is properly stocked.
  • Clean assigned rooms according to standard operating procedures, including dusting, vacuuming, changing linens, and restocking paper and soap supplies.
  • Complete the room assignment sheet, recording completed rooms and special comments.
  • Complete stayover service with the visual mindset of a checkout, while leaving the guest’s belongings in the room.
  • Complete maintenance work orders for rooms needing repairs.
  • Vacuum hallways in the assigned section of rooms.
  • Collect soiled linens and deliver them to the laundry room.
  • Complete most assigned room checks before 3:00 p.m.; exceptions may apply.
  • Report discrepancies to the Executive Housekeeper.
  • Restock the housekeeping cart and return it to storage.
  • Keep the cart and housekeeping closet orderly and organized.
  • Deep-clean guest rooms according to standard operating procedures as assigned.
  • Return keys and the room assignment sheet to the Executive Housekeeper and obtain approval to clock out.
  • Comply with company policies, practices, procedures, and safety standards.
  • Report to work in a clean and pressed uniform.
  • Attend and participate in staff meetings.
  • Perform other duties as assigned.
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