Housekeeper

Loretto Management Corporation•Syracuse, NY

12d

About The Position

The Housekeeper maintains assigned areas in a clean, sanitary, safe, orderly, and attractive condition, providing a high standard of cleanliness, sanitation, and customer service in accordance with established procedures. Duties vary by work site and may include residential housekeeping, cleaning common areas and clinic facilities, and responding to work orders. The role follows infection-control and universal-precaution practices and may involve cleaning blood or bodily fluids. The Housekeeper also supports residents with room preparation and move-ins, reports environmental or pest concerns, and follows emergency-preparedness procedures where applicable. All Loretto employees are expected to promote the organization’s mission, values, vision, and strategic goals; treat others with dignity and professionalism; provide respectful customer service; maintain reliable attendance and work ethics; attend required meetings and training; and comply with policies, safety practices, HIPAA, and other applicable requirements. The position may also include related duties as assigned.

Requirements

High school diploma, GED, or ability to pass a written TABE test.
Ability to read, write, and understand English.
Ability to follow simple oral and written directions.
Excellent customer service skills.
Ability to stand and walk for the duration of the shift.
Ability to use mops, buckets, cleaning solutions, vacuum cleaners, utility carts, floor-cleaning machines, wet/dry vacuums, and other equipment used in the department.
Ability to work days, evenings, or weekends as required for PACE CNY positions.
Ability to travel between work sites for PACE CNY positions.
Valid New York State driver’s license, free from major infractions and acceptable to the organization’s insurance carrier, and access to a reliable vehicle for PACE CNY positions.
Ability to lift up to 50 pounds.
Ability to frequently stand, walk, push, pull, lift, grasp, climb, balance, stoop, kneel, crouch, reach, talk, see, and perform repetitive motions; work may include moving light furniture.

Responsibilities

Monitor refrigerators and remove spoiled food.
Follow infection-control principles and universal precautions; may be asked to clean blood and bodily fluids.
Observe and report pest-control issues, unusual room conditions, and environmental safety issues, and participate in corrective action where applicable.
Clean rooms following a resident’s discharge or transfer so they are ready for new occupancy.
Assist new residents with move-in tasks, such as hanging clothing.
Make beds and straighten residents’ rooms as needed.
Clean hallways, stairways, and elevators as instructed or indicated.
Respond to work orders promptly and efficiently and complete associated documentation.
Clean assigned building areas, including staff and participant bathrooms, the clinic, employee break room, and kitchen.
Follow compliance policies, procedures, and the code of conduct; promote compliance in the workplace.
Adhere to the mission and philosophy of the D&TC, PACE CNY, and Loretto Corporation.
Develop and maintain positive, respectful relationships with internal and external customers, including participants, families, team members, staff, and community partners.
Know the PACE/D&TC Emergency Preparedness Plan and be able to explain one’s role during an event.
Promote and role-model Loretto’s mission, values, vision, and strategic goals in interactions with staff, peers, residents, family members, vendors, and visitors.
Provide attentive, timely, respectful, and empathetic customer service.
Arrive on time and prepared for assigned shifts; attend and actively participate in required meetings and training, including reorientation.
Follow established policies, procedures, dress code, and codes of conduct.
Follow health and safety requirements, practice and teach safety awareness, and identify, report, or correct potential safety or environmental issues.
Understand role-related HIPAA and other compliance and regulatory requirements, including completing required training or certifications.
Perform related duties as assigned.