Housekeeper

MCR • Abilene, TX

22d • $13 - $15 • Onsite

About The Position

The Housekeeper is responsible for cleaning and preparing guest rooms, hallways, and public areas at the hotel. Duties include preparing and stocking work carts, attending the morning stand-up meeting, and folding or assisting with dirty linen in the housekeeping laundry room. Housekeepers thoroughly clean and restock the assigned number of guest rooms each shift and take on additional cleaning projects as assigned by their direct supervisor, including work in storage rooms, public spaces, guest laundry, and guest-room deep cleaning.

All team members are expected to contribute to a clean, friendly, well-organized, and safe hotel. This includes welcoming guests, supporting guest satisfaction, keeping front- and back-of-house areas clean, completing checklists accurately and on time, communicating professionally, and collaborating with coworkers. The position requires a positive, service-oriented attitude, the ability to follow procedures and work under pressure, and willingness to work a varied schedule that may include evenings, nights, weekends, and holidays. The role has substantial physical demands, including stooping, climbing, balancing, kneeling, crawling, standing, walking, repetitive motions, and lifting housekeeping items.

Requirements

• Must be at least 18 years old.
• A positive attitude and willingness to learn.
• Ability to understand and follow established guidelines and procedures.
• Ability to work well in stressful, high-pressure situations.
• Effective listening, clarification, and conflict-resolution skills when addressing concerns raised by coworkers and guests.
• Ability to convey information and ideas clearly.
• A desire to serve guests.
• Willingness to work a varied schedule that may include evenings, nights, weekends, and holidays.
• Ability to meet the physical demands of the position, including stooping, climbing, balancing, kneeling, crawling, sustained standing, walking, repetitive hand and wrist motions, and lifting linens, trash, or vacuums.
• Must arrive and clock in on time, clock out at the scheduled shift ending time unless otherwise directed, and never work off the clock.
• Must clock in and out for breaks at the scheduled times.
• Must provide sufficient notice to the supervisor when calling out for a scheduled shift.

Nice To Haves

• Experience in hospitality, service, a consumer-facing franchise, or a related field.

Responsibilities

• Clean and prepare guest rooms, hallways, and public areas.
• Complete pre-cleaning duties, including stocking assigned work carts with room supplies and tools.
• Attend the morning stand-up meeting.
• Fold and/or assist with dirty linen in the housekeeping laundry room.
• Thoroughly clean and restock the assigned number of guest rooms per shift.
• Complete additional cleaning projects as assigned, including work in storage rooms, public spaces, guest laundry, and guest-room deep cleaning.
• Keep front- and back-of-house areas clean, organized, and safe.
• Greet guests warmly while cleaning and contribute to guest satisfaction.
• Complete operational checklists accurately and at designated times.
• Communicate clearly and professionally with team members and support effective shift handovers.
• Wear a clean, approved uniform and nametag and maintain required grooming standards.
• Follow scheduled clock-in, clock-out, and break procedures.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health, dental, and vision insurance, available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed