Housekeeper

Aloft West Chester • West Chester Township, OH

15d • Onsite

About The Position

The Housekeeper maintains the cleanliness and appearance of hotel guest rooms and public areas, helping provide guests with a welcoming, clean, and comfortable environment. The role includes cleaning and resetting rooms, maintaining shared spaces, responding to guest needs, and following hotel procedures for safety, security, and guest privacy. The pay range starts at $15.00, based on experience and qualifications.

Requirements

• Basic verbal and written communication skills.
• Ability to stand and maintain well-paced mobility for up to 8 hours.
• Ability to regularly and continuously lift up to 30 pounds.
• Ability to bend, stoop, squat, and stretch to complete cleaning tasks.
• Maintain a neat, clean, and well-groomed appearance according to company standards.
• Flexibility to work varying schedules, including nights, weekends, and holidays.

Nice To Haves

• High school diploma or equivalent preferred.
• Hospitality experience is a plus.

Responsibilities

• Clean and reset guest bedrooms and bathrooms according to established standards, using chemicals and cleaning equipment properly and safely.
• Maintain assigned hallways and common areas.
• Complete other duties as requested, including cleaning unexpected spills and fulfilling special guest requests.
• Assist other housekeeping associates with maintaining clean and organized work and public areas.
• Spot carpets during room cleaning as part of the hotel's carpet care program.
• Report maintenance issues or needs to the Supervisor.
• Stock and maintain housekeeping carts and linen storage rooms.
• Accurately complete room assignment sheets, documenting completed tasks and any issues.
• Respond promptly to guest complaints and special requests to support guest satisfaction.
• Follow procedures for entering guest rooms and protecting guest privacy and security.
• Greet guests warmly and offer friendly assistance.
• Follow company safety and security policies, including proper handling and storage of keys and lost-and-found items.
• Know and follow emergency procedures and bloodborne pathogen protocols.
• Communicate effectively with coworkers and other departments.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Basic life insurance and AD&D
• Voluntary life insurance
• Voluntary short-term disability
• Voluntary long-term disability
• Critical illness, hospital indemnity, and accident plans
• Pet insurance
• 401(k) retirement plan
• Paid Time Off (PTO), available as it is accrued

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed