Housekeeping

INTOWN SUITES
Onsite

About The Position

The Housekeeper is responsible for maintaining a clean, safe, and welcoming environment for guests. This role performs routine and deep cleaning of guest rooms, hallways, laundry areas, and common spaces while ensuring company cleanliness standards and guest service expectations are met. The Housekeeper plays an important role in guest satisfaction by ensuring accommodations are properly maintained and ready for occupancy.

Requirements

  • Possess good knowledge of housekeeping/laundry standard operating procedures and techniques
  • Ability to follow instructions, directions and meet deadlines
  • Ability to clean the minimum required rooms per shift
  • Ability to scrub and scour surfaces, extend arms overhead when performing cleaning tasks and the ability to stoop, bend and squat
  • Ability to step in and perform a variety of housekeeping/laundry positions in response to business needs
  • Ability to visually inspect guest rooms, public areas, service areas, etc. for quality in cleanliness and presentation
  • Ability to manage multiple activities often in stressful situations and with time constraints

Responsibilities

  • Clean guest rooms according to company standard operating procedures
  • Remove trash and miscellaneous debris from guest rooms and surrounding areas
  • Ensure all areas of hotel are up to company standards even if not assigned cleaning area
  • Clean bath area including tub, toilet, sinks, walls, lights, removing and replacing bath linens
  • Clean kitchen and dining area including refrigerator, microwave, sink, counters, cabinets, and tables
  • Clean floors by vacuuming and washing floors according to standard operating procedures
  • Maintain all furnishings by dusting and polishing furniture and appliances
  • Maintain outside of room appearance by cleaning siding, A/C grill, doors, and windows
  • Notify Head Guest Room Attendant of room readiness
  • Keep supplies ready by restocking housekeeping cart at the end of shift
  • Operate housekeeping equipment by following standard operating procedures
  • Notify supervisor immediately of any safety and/or security violations of policy
  • Notify supervisor immediately of any guest concerns
  • Maintain superior customer service when interacting with guests

Benefits

  • Easy to follow training programs & supportive team throughout the onboarding process
  • Health, dental, vision, life and disability insurance for full-time employees
  • 401k with company match
  • PTO for full-time employees
  • Sundays off and no late shifts!
  • Flexible schedules
  • Weekly payroll
  • Competitive starting salaries
  • Bonus Potential
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