Housekeeper

MCR • Dublin, OH

16d • $16 - $17 • Onsite

About The Position

The Housekeeper is responsible for cleaning and preparing guest rooms, hallways, and public areas at the Hilton Garden Inn Columbus/Dublin. The role includes preparing and stocking the assigned work cart, attending the morning stand-up meeting, and folding or assisting with dirty linen in the housekeeping laundry room. Housekeepers clean and restock the assigned number of guest rooms per shift and complete additional cleaning projects in storage rooms, public spaces, guest laundry, and guest rooms as assigned by their supervisor.

Team members are expected to contribute to a clean, friendly, well-organized, and safe hotel. This includes welcoming guests during cleaning, supporting guest satisfaction, working collaboratively, maintaining professional communication, accurately completing operational checklists, and following hotel procedures. The position requires a positive attitude, hospitality and guest-service orientation, and the ability to work in a fast-paced environment and on a varied schedule that may include evenings, nights, weekends, and holidays.

Requirements

• Must be at least 18 years old.
• Must have a positive, can-do attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work well in stressful, high-pressure situations.
• Must be effective at listening to, understanding, clarifying, and resolving concerns raised by co-workers and guests.
• Must be able to convey information and ideas clearly.
• Must have a desire to serve all guests.
• Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
• Must arrive and clock in on time and follow scheduled clock-in and clock-out procedures, including for breaks.
• Must provide sufficient notice when calling out, as directed by the supervisor.
• Must be able to meet the physical demands of the role, including stooping, climbing, balancing, kneeling, crawling, standing, walking, repetitive motions, and lifting housekeeping items such as linens, trash, or vacuums.

Nice To Haves

• Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.

Responsibilities

• Clean and prepare guest rooms, hallways, and public areas.
• Stock room supplies and tools on the assigned work cart before cleaning.
• Attend the morning stand-up meeting.
• Fold and/or assist with dirty linen in the housekeeping laundry room.
• Thoroughly clean and restock the assigned number of guest rooms during each shift.
• Complete additional cleaning projects in storage rooms, public spaces, guest laundry, and guest rooms as assigned by the direct supervisor.
• Keep front-of-house and back-of-house areas clean and well-organized.
• Greet guests warmly while cleaning and support guest satisfaction.
• Complete operational checklists accurately and at the designated times.
• Communicate clearly and professionally with team members and contribute to a positive, collaborative workplace.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health, dental, and vision insurance available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed