Housekeeper
About The Position
ELS is hiring a Housekeeper in Tucson, Arizona. Housekeepers help keep resorts clean and tidy so guests can enjoy a five-star experience. The role includes cleaning resort offices, clubhouses, public areas, models, cabins, and rental accommodations; maintaining cleaning supplies; reporting maintenance concerns; and assisting other resort staff as needed. Housekeepers also support guest activities and functions, respond professionally to guest inquiries, help resolve guest-related problems, and provide outstanding customer service. The position may involve driving a motorized vehicle for errands or supply pickups.
Requirements
- High school diploma or equivalent.
- One to three years of experience in a housekeeping role.
- Knowledge of cleaning supplies and products.
- Organizational skills and attention to detail.
- Valid driver's license, good driving record, and current auto insurance.
- Ability to lift up to 50 pounds.
- Willingness and ability to work weekends and holidays as needed.
Nice To Haves
- Previous housekeeping experience is a plus.
Responsibilities
- Clean the resort office, clubhouse, public access areas, and models, including mopping, dusting, vacuuming, and removing trash.
- Clean cabins and rental accommodations to prepare them for new guests.
- Keep rentals and common areas clean and maintained to resort standards.
- Monitor cleaning-supply inventory and request refills as needed.
- Report maintenance concerns in common areas, vacant homes, or rental homes to the Resort Manager or Maintenance Supervisor.
- Assist maintenance staff and other staff members as needed.
- Help clean up resort-sponsored guest activities and functions.
- Assist the Resort Manager in responding to guest inquiries in a timely and professional manner, with patience and concern.
- Resolve guest-related problems and address conflicts with a positive attitude.
- Drive a motorized vehicle to run errands or pick up supplies as needed.
- Communicate and coordinate with management and resort staff.
- Provide outstanding customer service.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
