PT Housekeeper

MBK Senior Living•Gilbert, AZ

2d•Onsite

About The Position

The Housekeeper cleans residents’ apartments, public areas, and work areas in accordance with community and company guidelines, policies, and procedures. The role helps provide a safe, comfortable, and inviting community for residents, staff, and guests by delivering courteous customer service and maintaining high cleanliness standards. The Housekeeper takes direction from the Executive Director, Maintenance Director, Director of Housekeeping, Lead Housekeeper, or designee. Responsibilities include cleaning and sanitizing apartments, common areas, and offices; maintaining furniture and surfaces; following cleaning schedules; managing waste; posting and removing safety signs; and using, storing, and disposing of cleaning supplies and hazardous materials safely. The role also includes keeping work areas and equipment orderly, performing scheduled or as-needed resident laundry, greeting and assisting residents, and reporting resident needs, safety concerns, sanitation issues, or repairs to the appropriate person. This position requires working in a resident-centered setting and complying with applicable regulations, company procedures, and safety practices, including the use of personal protective equipment. On-the-job training is available for candidates with the right attitude and desire. The position involves frequent movement and physical activity, including standing, walking, bending, kneeling, squatting, reaching, and moving cleaning supplies and carts. The Housekeeper may also assist with resident movement during routine transfers and emergencies.

Requirements

Must be at least 18 years old.
Must complete required background clearances and health screening, and provide negative TB test results within 7 days of employment; the TB test must have been taken within the previous 6 months.
Must have excellent written and verbal communication skills, including the ability to read, write, and speak English and follow written and spoken directions.
Must deal tactfully and professionally with personnel, residents, family members, and guests.
Must have strong organizational, problem-solving, and time-management skills.
Must present a positive and professional image.
Must be able to use standard cleaning equipment and supplies consistent with the position.
Must be mobile and able to perform the physical demands of the position, including prolonged standing and frequent walking, bending, kneeling, squatting, pulling, overhead reaching, and repetitive motion.
Must be able to move intermittently throughout the workday within the community and between neighborhoods.
Must be able to lift and carry up to 50 pounds and push up to 250 pounds as necessary, and frequently push and pull cleaning supplies and carts.
Must be able to assist with the physical movement of residents during routine transfers and in emergency situations.
Must be able to work in a resident-centered environment that may involve unpleasant odors, blood, bodily fluids, hazardous waste, infectious diseases, and residents who may be ill or confused.
Must comply with applicable regulations and policies, including relevant licensing requirements, HIPAA, Resident Rights, and requirements concerning excluded parties.

Nice To Haves

High school diploma or GED preferred.
Prior housekeeping or cleaning experience in a similar role preferred; on-the-job training is available for candidates with the right attitude and desire.
Compassion for the elderly and ability to interact effectively with people of different ages, backgrounds, and physical, emotional, and cognitive well-being levels.

Responsibilities

Clean and sanitize resident apartments, common areas, offices, and other internal and external public areas, including surfaces, fixtures, windows, floors, and carpets.
Dust, fluff, and straighten furniture in public areas and follow established cleaning schedules as closely as practical.
Post appropriate caution and safety signs before tasks that could create safety risks, and remove them promptly when work is complete.
Monitor and remove trash and waste from community areas and take it to designated locations.
Follow safety standards and use appropriate PPE and safety supplies when handling hazardous waste or chemicals.
Store housekeeping supplies and carts securely, keeping chemicals and hazardous materials locked away and inaccessible to residents and guests.
Follow procedures for labels and Safety Data Sheets (SDS), and for the safe storage, use, handling, mixing, and disposal of chemicals and hazardous materials or waste.
Promptly store equipment and tools after tasks and keep work areas attractive, safe, and free of hazards.
Display a positive, professional image and greet and engage residents warmly and courteously.
Respond courteously to simple requests and report resident needs, concerns, or repair requirements to the appropriate department or supervisor.
Provide resident laundry services as scheduled or needed, in a timely and organized manner.
Comply with applicable federal, state, and local regulations and company policies and procedures; promptly report health, safety, or sanitation concerns.
Communicate openly with coworkers and other departments to encourage teamwork.
Perform other duties as assigned or requested by the Executive Director, Maintenance Director, Director of Housekeeping, Lead Housekeeper, or Supervisor.

Benefits

401(k) retirement plan with company match up to 4%.
Employee Assistance Program (EAP) for employees and household members.
Financial and legal services.
Educational loan assistance and scholarships.
Team member discount programs.
Resources to support physical, emotional, and financial wellness.
Free meal per shift.
Competitive salaries.
Leadership development and live in-person, virtual, individual, and group training.
Full-time team members are offered comprehensive medical, dental, and vision coverage; multiple medical plan options, including an HSA-eligible plan with company contributions; healthcare and dependent-care flexible spending accounts; commuter benefits; company-paid life insurance and AD&D coverage; disability benefits where applicable and subject to state-specific programs and eligibility requirements; and voluntary accident, critical illness, and hospital indemnity insurance.