Housekeeper/Room Attendant

Avid Hotel By IHG•Madison, AL

11d•$14 - $15•Onsite

About The Position

Shivaay Group LLC is in search of a valuable candidate for our Housekeeping Team. We are seeking individuals with a positive personality who has excellent communication and guest services skills. We provide great opportunities in the hospitality industry with chances to advance from within the company. In all departments we may request cross training, to allow better opportunities within the company. With this position you will be expected to clean vacant and occupied guest rooms. As a Housekeeper, you will have access to personal guest items at times that is the privacy of our guests, these items are to be handled appropriately. As Housekeeping is a large piece of our success and they are a great value to our team, we are looking for the best individuals for this position.

Requirements

Ability to perform all Room Attendant-related tasks and proficiently use job-related tools and equipment
Ability to remain calm in various situations, use sound judgment and effectively solve problems
Ability to read and interpret documents such as safety rules and procedural manuals
Strong written, verbal, and interpersonal skills
Ability to follow instructions, prioritize and multi-task
Must be authorized to work in the US.
Must have reliable transportation.
Willing to work on weekends and holidays.
Willing to do heavy lifting.
Must be willing to go under background check.

Nice To Haves

At least 1 year of hotel housekeeping experience preferred.

Responsibilities

Provide a warm and welcoming environment to all guest making their stay memorable.
Enhance the guests stay by maintaining clean and fully stocked rooms for them to return or arrive to.
Replacing bed and bathroom linens with properly presentable and clean linens.
Keeping all amenities fully stocked in each room.
Sweeping, mopping floors, and vacuuming carpets.
Dusting, polishing, and cleaning the entire room and bathroom.
Deep clean projects as needed.
Emptying trash from the room and containers.
Confirm your rooms are fully completed each day to the standard provided.
Work safely and be physically prepared to repeatedly bend and carry linens and items that may be heavy and deliver to designated areas.
Prioritize assignment for rooms not ready and early check-ins.
Insure the integrity of the guests’ privacy, including confidentiality of personal information and key control.
Place all additional items such as: throws, pillows, appliances, glassware, plates, silverware, in the proper location and to the specifications outlined in the standard operating procedure
Dirty Dishes and appliances will have to be washed before returning to their rightful place.
Open Communication between departments to prepare the room for any maintenance issues, early check ins, or items needed that are unable to be located.
Keep your work area clean such as: cleaning carts, linen closets, and laundry area. As well as keeping all rooms and closets securely locked.