Housekeeper Per Unit

Hilton Grand Vacations•Stuart, FL

40d•Onsite

About The Position

Provides excellence in service for guests and owners while on property, responding to guest inquiries and needs. As a Housekeeper Per Unit you would be responsible for performing your position's responsibilities and driving company success through performing the following tasks to the highest standards.

Requirements

Ability to communicate effectively with guest in English
Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals.
Ability to tolerate environmental factors such as humidity, cold/heat, dust, and noise

Nice To Haves

Hospitality industry experience

Responsibilities

Greet guests immediately with friendly/sincere acknowledgement
Provide customer service to guests, including information about resort services, activities and local attractions
Cleans rooms, including but not limited to stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, cleaning bathrooms and counters and moving furniture. All work must be completed within an allotted time frame in order to meet production standards.
Reports deficiencies in order to maintain room in compliance with resort standards
Replenish linen and guest amenities
Assist co-workers as requested
Other duties as assigned by supervisor and/or management
Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs.
Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of room
Ability to follow all safety procedures/standards and able to recognize and act in emergency situations
Able to lift up to 50lbs; push/pull cart over 200lbs.
Display professional image at all times through appearance and conduct.
Follow key control protocol
Regular attendance in keeping with guidelines established by the company and site are essential to the successful performance of this position