Housekeeper/Laundry Attendant - Drury Inn & Suites San Antonio Northeast
About The Position
In this role, you’ll play a major role in creating memorable moments for business travelers and families on vacation. After a busy day at work or play, our guests will be able to rest easily knowing that we will take care of the rest. We offer cleaner rooms than our competition and the extras don't cost extra. This makes our hotels stand out and keeps our guests coming back. As an essential team member at Drury Hotels, you will work on a team with other friendly customer focused team members completing daily duties such as vacuuming, changing linens and making our bathrooms shine. Drury Hotels are open 7 days a week and our busiest days are weekends (Saturdays and Sundays). Working Saturday and Sunday may be a requirement for this position.
Requirements
- No previous cleaning experience required.
- Requires knowledge, skill and mental ability equivalent to completion of 2 years of high school.
- Requires the ability to follow verbal and written instructions.
- Requires thorough knowledge of cleaning procedures and cleaning supplies.
- Requires ability to work without direct supervision.
- Provides excellent customer service.
- Requires the ability to walk and stand for the entire work shift.
- Requires ability to push, vacuum, reach, stretch, and bend in daily work activities.
- Requires the ability to lift 25 – 35 pounds intermittently throughout the workday.
Nice To Haves
- Open availability preferred.
- Previous cleaning experience is helpful but not required.
Responsibilities
- Vacuuming
- Changing linens
- Making bathrooms shine
- Perform a variety of hotel cleaning services to keep guest rooms clean according to established standards.
- Visually inspect rooms to help identify needed maintenance items.
- Assist guests whenever possible by providing linens, towels, amenities, or information they request.
- May be asked to assist in the laundry/clean public spaces when needed.
- Ensure an exceptional guest experience by providing friendly and courteous service by discovering and responding quickly and efficiently to guest requests, inquiries, and complaints with a Service +1 attitude.
- Contribute to maintaining a positive work environment at all times for our diverse team members and guests.
Benefits
- Quarterly Bonuses
- Yearly performance raises
- Paid time off
- Hotel discounts
- Free room nights
- Medical insurance
- Dental insurance
- Vision insurance
- Prescription insurance
- Life insurance
- Disability insurance
- Team Member Assistance Program
- Company-matched 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
