Housekeeper Inspector

Commonwealth HotelsDaphne, AL
Onsite

About The Position

The Homewood Suites by Hilton Mobile East Bay Daphne invites you to join a supportive, dynamic team that values fun, teamwork, and celebrating daily successes. At Homewood Suites by Hilton Mobile East Bay Daphne, we offer more than just a job; we offer the opportunity to be part of a team that values your growth and success. Located just off I-10 and close to downtown Mobile, our all-suite hotel offers a comfortable, engaging work environment. You will have the chance to make a real impact by delivering exceptional service, all while working alongside a supportive team. If you are passionate about hospitality and are looking for a place where your efforts are truly valued, we would love you to join us at Homewood Suites Mobile East Bay Daphne.

Requirements

  • High school diploma or equivalent
  • Prior experience in food service is advantageous.
  • Demonstrated experience with a strong focus on guest satisfaction.
  • Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
  • Excellent skills for engaging with guests and collaborating with team members seamlessly.

Responsibilities

  • Conducting detailed inspections of guest rooms and public areas to ensure cleanliness, proper setup, and adherence to hotel standards.
  • Checking for missing or damaged items, including linens, furniture, and amenities.
  • Verifying that housekeeping staff follow proper cleaning procedures and meet sanitation guidelines.
  • Assisting in training and coaching housekeeping staff to maintain quality standards.
  • Providing constructive feedback to room attendants and addressing any deficiencies.
  • Ensuring that housekeepers complete their tasks efficiently and on time.
  • Responding to guest requests and complaints related to room cleanliness or housekeeping services.
  • Ensuring that VIP and special request rooms are properly prepared.
  • Assisting with room inspections before guest check-ins to uphold a high level of service.
  • Monitoring the use of linens, cleaning products, and guest amenities to prevent shortages.
  • Coordinating with housekeeping supervisors to ensure proper stocking and distribution of supplies.
  • Ensuring adherence to hotel policies, health, and safety regulations.
  • Reporting maintenance issues such as plumbing, electrical, or HVAC problems to the engineering department.
  • Making sure all housekeeping equipment is properly maintained and stored.
  • Completing inspection reports and logging on to any housekeeping issues.
  • Assisting in scheduling staff shifts and assigning cleaning tasks.
  • Collaborating with the front desk and maintenance team to ensure smooth room turnover.

Benefits

  • Hotel, food, and beverage savings for personal travel
  • Online training courses
  • Employee Assistance Program
  • Jury duty leaves
  • Bereavement leave
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