Household Manager / Family Assistant

Sage Haus•Menlo Park, CA

2d•Onsite

About The Position

We are a busy, warm household with two children, ages 9 and 3, a beloved family cat, and a wonderful live-in nanny who handles primary childcare. With a fractional chef, a biweekly cleaning crew, and a landscaping team already in place, we are looking for someone who can become a steady, hands-on part of that support system and make day-to-day life easier. Our lives move quickly. One parent works in medicine with an unpredictable on-call schedule, and the other travels frequently and is often away three weeks a month. Because our time together is limited, we are looking for someone who can help us get the basics back on track so we can actually spend family time together. Our kids are energetic and curious, and this person will naturally be part of their world. Our household is welcoming, and we have had great experiences with the people who have worked with us over the years. We are hoping to find someone who shares our appreciation for a clean, organized, healthy home and brings the kind of attention to detail, follow-through, and clear communication that helps a household feel well cared for. Despite our busy schedules, we are committed to creating more quality time for family moments — whether that means supporting the kids in their activities, sharing a calm dinner, or simply enjoying time together at home. The right person will help make that possible by integrating thoughtfully into our household and creating more ease in the background so we can fully exhale during our downtime.

Requirements

Ability to maintain a smoke-free environment.
Must be authorized to work in the United States.
Reliable transportation and personal vehicle.
Candidates are required to be up to date on recommended vaccinations in line with American Academy of Pediatrics and Centers for Disease Control and Prevention guidelines (including COVID-19, flu, and MMR, subject to applicable legal accommodations.
Self-directed, proactive individual who thrives in a high-energy, dynamic family environment.
Take pride in your work and are comfortable overseeing daily household tasks independently while maintaining a calm, organized presence in our home.
Show up consistently and take initiative.
Comfortable learning the rhythms of a household and building trust through consistency, discretion, and good judgment.
Can shift between detailed tasks and bigger-picture coordination, keeping priorities clear even when the day changes quickly.
Thoughtful, solutions-oriented approach.
Organized, stay several steps ahead, and are detail-oriented — able to anticipate needs and tackle tasks without needing to be told, while always keeping each family member in mind.
Can read the room, step in when necessary, and handle tasks with steady energy.
A great sense of humor and love for the energy that young children bring is a must!

Nice To Haves

CPR and First Aid certification preferred.
Fragrance-free preferred.
Must love cats.
Love Halloween (we take it very seriously here!)
Happen to be from the Northeast — we have a soft spot for that particular mix of practicality, warmth, and “let’s get it done” energy.

Responsibilities

Create and/or maintain household organization systems
Daily resets and prep home for cleaners
Light tidying (dishes, surfaces, vacuum high-traffic areas)
Bi-annual seasonal swaps (clothing, décor, bedding)
Prepare and coordinate ad hoc donation drop-offs
Assist unpacking from travel, and packing/unpacking for kid travel
Change batteries, light bulbs, smoke detectors, etc.
Seasonally refresh garage/mudroom/entry
Support organizational projects (toys, gear, holiday decorations)
Restock pantry/fridge/household supplies
Manage running household supply lists
Manage household orders and subscriptions (Amazon/Costco/Target)
Returns, dry cleaning, gift shopping
Mail and package handling
Breakdown boxes
Take out trash bins weekly
Oversee family calendar management
Event and appointment coordination
Provide occasional light administrative support for a separate property (e.g., vendor calls, utility or service issues)
Be present for deliveries, contractor visits, and vendor appointments, as needed
Support principal to coordinate and manage communication with key household vendors (cleaning crew, contractors, landscapers, car detailers, and fractional chef)
Occasionally research/coordinate repairs and quotes
Pack daily school lunch for the 3-year-old
Prep daily healthy/protein based snacks for both children
Assist nanny in heating and plating dinner for both children as needed
Grocery shopping
Kitchen tidying and maintenance
Wash, fold, and organize laundry for adults and young children, following household-specific care instructions
Handle ironing, steaming, and special garment care as needed
Manage linen rotation and maintain a tidy, well-organized laundry room
Backup childcare for nanny
Assist nanny in preparing backpacks/clothing/snacks
Kid-related errands
Schedule vet appointments and transport the cat, as needed
Occasional weekend check-in or feeding as needed when the family is away
Coordinate cat hotel pickup and drop-off logistics, including being available for pickup
Maintain pet supplies
Assist in coordinating two annual events that require additional planning, including light staffing, rentals, vendor communication, setup, shopping, pickups/returns, and day-of details
Occasional guest prep, including resetting guest rooms and ensuring the home is ready for visitors