Household Helpers / Driver Assistant / Mover
About The Position
Reports to Operations Manager Plan and execute assigned orders to exceed customer expectations, ensure customer satisfaction, and maintain profitability for McCollister’s and its members. Works directly for the driver. Provides assistance with pick up and delivery services for a variety of household and household goods commodities. Strives to satisfy customers by providing individualized service according to established plans. Identifies customer service problems to the driver and dispatcher for resolution. Assists driver with completing paperwork and communicating with customers and dispatchers.
Requirements
- Experience working in the household moving industry preferred, but willing to train on the job
- Must have a valid driver’s license in good standing
- Ability to lift 75 lbs
- Positive communication skills
- Candidate must be able to communicate effectively at all levels of the organization
- Must be organized
- Proven track record of working in a team environment and autonomously
Nice To Haves
- Experience working in the household moving industry preferred
Responsibilities
- Help execute shipment plans within the scope of branch operations and United Van Lines.
- Manage workload to maximize efficiency and exceed customer expectations.
- Assist driver to operate vehicle and equipment in the safest manner possible.
- Protect customer products and facilities.
- Identify significant customer service problems to the driver for resolution.
- Maintain accurate order status for accountability.
- Handling freight.
- Completing paperwork.
- Assist driver as needed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
