House Supervisor

Surgery Partners, Inc•Bryan, TX

4h•Onsite

About The Position

The House Supervisor, under the direction of the Chief Nursing Officer, provides supervisory support for staff working within their shift in the absence of the other management staff. The House Supervisor acts as a clinical resource person to the hospital and medical staff. This individual functions as the in-house administrative representative outside of normal business hours. The House Supervisor addresses patient care, staffing, and any other issues that may arise. They are responsible for handling occurrences during the shift and ensuring appropriate documentation and communication. In addition, they are responsible for managing and coordinating all elements of patient care to ensure efficiency, service-oriented, quality care.

Requirements

Demonstrates eligibility for employment in the U.S.
Bachelor of Science in Nursing is required.
Licensed Registered Nurse in TX
BLS, ACLS, and PALS certifications are required upon hire.
Ability to relate and work effectively with others and willingness to participate in goal-setting and educational activities for own professional advancement and that of others.
A minimum of five (5) years’ recent nursing experience in a hospital setting is required.
A minimum of 2 years of critical care nursing experience.

Nice To Haves

Supervisory experience is preferred.

Responsibilities

Represents facility administration after business hours and on weekends
Promotes shared decision making through collaborative/consultative relationships with nursing administration, department leadership, general nursing staff and other department staff
Rounds throughout the facility on a frequent and consistent basis
Acts as a central source of information for all staff
Serves as a resource for problem solving, decision-making, and policy interpretation, consistently making judgments based on reliable critical thinking and that are evidence-based
Collaborates with patient care leadership to facilitate the resolution of staff and patient needs
Responds to emergency, rapid response, or clinically complex events and serves as a clinical leader during the emergency situations. Ensures that resources are allocated to meet the patient/visitor needs and that the evaluation for the code is done promptly.
Communication with other care providers is timely, accurate, and complete
Demonstrates a positive, supportive role when a change is being introduced and implemented
Guides staff through various steps of change and positively reinforces their efforts
Facilitates appropriate utilization of beds, assuring that patient needs, diagnosis, and acuity are appropriately matched to the unit's scope of service, level of care, and assigned nursing competency/skill
Utilizes bed tracking systems and other methods to meet the timely assignment of beds and minimize delays, where applicable
Ensures that resources are allocated to care for admitted patients waiting in the ED for a room to become available; rounds on these patients frequently to ensure that an appropriate level of care is being delivered and implementation of admit orders is not delayed. Coordinates and approves appropriate transfers from other facilities in a timely manner.
Troubleshoots issues and barriers to expedient placement of patients
Responds to patient, visitor, and physician concerns
Mediates conflicts between caregivers
Facilitates conflict resolution amongst family members of patients as necessary
Serves as a patient advocate, including implementation of Service Recovery activities when indicated
Demonstrates cultural awareness, communication, and decision-making
Demonstrates supportive skills in supporting patients and families at the end of life.
Supports units with staffing variances and coverage based on unit/acuity staffing
Informs unit management of staffing or human resource concerns
Rounds on the unit or departments consistently
Assists with facilitating meal breaks
Is vigilant for the possibility of mandatory overtime, assuring that it does not occur
Mentors and supports staff
Supports staff compliance with human resource policies
Clarifies and supports all policies governing behaviors and on job injuries
Assists in the orientation and development of staff and new leaders
Keeps staff informed of new developments, new policies, and other changes
Communicates observations and concerns about staff performance to managers and directors
Serves as employee health after hours/weekends
Continues professional education and growth through formal and informal means
Seeks learning opportunities for professional growth and role enhancement
Continues to develop nursing knowledge and skills, as well as management and leadership knowledge and skills
Active participation in the Nursing/ Hospital Committee
Complies with hospital policies, the Nurse Practice Act, and the ANA Code of Ethics
Promotes and demonstrates the professional image of nursing in demeanor, appearance, attitude, and behavior
Recognizes and promptly communicates ethical and legal concerns through established channels of communication
Assists in the identification of ineffective and costly processes and takes action to improve those processes
Incorporates evidence-based practice and research to monitor and continuously impact outcomes
Provides evidence of participation in process improvement activities
Assumes responsibility for/participates in projects to improve care
Works one-on-one with other departments to resolve issues
Has a strong knowledgebase of regulatory standards; identifies non-compliance during rounding; and initiates correction as appropriate
Participates in TJC constant readiness activities
Enforces staff adherence to safety goals in care delivery. Safety checklists/quality controls are completed are required.
Models the use of High Reliability Organization (HRO) tools in everyday practice and situations and encourages staff to do the same
Assists with the development of and serves as a resource to others for new systems. Supports ongoing support of these changes.