House Person

Spire Hospitality • Bloomington, MN

13h • Onsite

About The Position

The Renaissance Minneapolis Bloomington Hotel is seeking a creative, skilled, guest-focused PM House Person to join its fun-spirited team! This role requires working evenings and weekends. The hotel features over 250 rooms and nearly 5,000 square feet of meeting space, conveniently located for both business and leisure travelers near the Mall of America. Amenities include a full-service, modern American restaurant, an indoor heated junior Olympic-sized pool, whirlpool, and a 24-hour fitness center. SPIRE Hospitality, the management company, focuses on creating memorable guest experiences and providing best-in-class service. The Housekeeping Houseperson is responsible for maintaining all guest-facing and back-of-house public areas in impeccable condition and supporting Room Attendants with tasks such as linen delivery, trash removal, and supply restocking. This position is crucial for cleanliness, safety, and guest satisfaction throughout the property, with all responsibilities to be carried out in accordance with safety protocols and hotel standards.

Requirements

• Knowledge of chemical cleaning agents and safe handling procedures.
• Ability to operate commercial vacuums, polishers, and other cleaning equipment.
• Ability to stand, walk, bend, stoop, reach, push, and lift up to 50 lbs. for extended periods.
• Ability to follow verbal and written instructions with minimal supervision.
• Strong commitment to guest service and teamwork in a unionized environment.
• Regular and reliable attendance is essential and expected.
• Flexibility to work varied shifts, including nights, weekends, and holidays in accordance with union seniority rules and operational needs.
• Compliance with uniform and appearance standards.
• Adherence to all safety, sanitation, and cleanliness standards in line with Local 17 and OSHA requirements.
• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Responsibilities

• Thoroughly clean and sanitize public restrooms, including toilets, urinals, sinks, mirrors, stalls, and floors.
• Clean all floors in public areas, including lobbies, hallways, elevators, stairwells, entrances, restaurants, and banquet pre-function areas, using vacuums, mops, and floor machines as needed.
• Dust furniture, fixtures, shelves, and artwork by extending arms overhead, bending, or stooping.
• Polish and clean metal surfaces and glass areas using appropriate cleaning agents.
• Empty trash and recycling containers and clean ashtrays as needed.
• Replenish restroom supplies (soap, paper towels, toilet paper) and report maintenance issues promptly.
• Deliver clean linens, towels, amenities, and supplies to Room Attendants.
• Remove and transport soiled linens, trash, and recycling from guestroom floors to designated disposal or processing areas.
• Remove all dishware, glassware, and other service items left behind by guests in corridors, service landings, or other common areas and take to the designated area in the kitchen.
• Stock and maintain housekeeping closets and supply areas to ensure Room Attendants have the necessary items.
• Fulfill and deliver guest requests promptly and accurately (e.g., extra towels, pillows, amenities).
• Assist with deep-cleaning projects and special housekeeping assignments as needed.
• Communicate guestroom maintenance issues to the appropriate department promptly.
• Report suspicious persons, safety hazards, and maintenance needs to the appropriate departments.
• Assist guests and employees during emergencies by providing instructions or directing to safety procedures.
• Operate cleaning equipment and chemicals safely per training and safety data guidelines.

Benefits

• Comprehensive full-time benefits package
• EARLY PAY OR EARNED WAGE ACCESS (we get paid before payday)
• Medical benefits through UNITE HERE Local 17, Minnesota’s Hospitality Union!
• Dental benefits through UNITE HERE Local 17, Minnesota’s Hospitality Union!
• Vision benefits through UNITE HERE Local 17, Minnesota’s Hospitality Union!
• Paid time off
• Wellness programs
• Excellent hotel discounts
• Eligible for up to two raises per year during the first four years of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees