House Person

Millennium Hotels and Resorts•Anchorage, AK

4d•Onsite

About The Position

As our House Person, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment. This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results. You are the face of the hotel—creating first impressions and memorable guest moments. Your energy, attention to detail, and service mindset will directly shape the guest experience and bring our brand to life.

Requirements

Passion for hospitality and delivering exceptional service
Strong communication and interpersonal skills
Ability to work in a fast-paced, dynamic environment
Solutions-oriented mindset with attention to detail
Flexibility to work varied schedules, including evenings, weekends, and holidays
Ability to perform well in a high-pressured work environment.
Possess prioritization and multi-tasking skills.
Work as a productive team member by contributing positive energy.
Perform the duties of the position in a safe manner.
Treat all individuals with respect.
Must be reliable, adaptable and dependable.
Maintains regular attendance.
Required to walk and stand throughout the majority of each shift.
Required to regularly lift 30-50 pounds.
Ability to communicate effectively with other employees as well as guests.
High school diploma or equivalent required

Nice To Haves

Hotel cleaning experience preferred.

Responsibilities

Deliver refrigerators, microwaves, ironing boards, pack and plays, amenities, etc. to guest rooms upon request.
Vacuum, sweep, and/or mop hallways, stairwells, ice machine areas, foyers, service landings and linen closets including baseboards.
Stock supplies in the appropriate areas in order to keep stock levels at standards.
Maintain cleanliness and organization of linen closets, supply closets, and laundry rooms.
Remove all dust, debris and foreign particles from upholstered furniture, including crevices and under cushions (in assigned areas).
Thoroughly clean windows, frames and ledges as assigned.
Assist Room Attendants in hanging guest room window draperies and sheers.
Load and run washers and dryers to specific standards per article being processed.
Examine laundered items to ensure cleanliness and serviceability.
Count and assemble laundered items on the cart or linen truck, recording amounts of linens to fill requisitions and transports carts to floors, and ultimately place in linen closets.
Pick up linens in a timely manner.
Ensure smooth, efficient operations aligned with brand standards
Identify opportunities for innovation and continuous improvement
Deliver consistent, high-quality results in a fast-paced environment
Deliver exceptional service rooted in passion for hospitality
Anticipate needs and respond with a solutions-first mindset
Create memorable, personalized experiences for every guest
Work collaboratively across teams to achieve shared goals
Communicate effectively and contribute to a positive work environment
Support a culture of respect, energy, and accountability
Follow all company policies, safety standards, and procedures
Maintain accuracy in processes, reporting, and documentation
Uphold a culture of accountability and operational excellence