House Manager - Residential (IRA)

UNITED CEREBRAL PALSY ASSOCIATION OF THE NORTH COUNTRY•Town of Canton, NY

6d•Hybrid

About The Position

Cerebral Palsy Association of the North Country seeks a dedicated and values-driven House Manager to oversee one of our Individualized Residential Alternatives (IRA) homes. In this role, you'll help lead a team in delivering person-centered support to individuals with developmental disabilities, ensuring that services are equitable, accessible, and aligned with each person’s goals. At the heart of our mission is a commitment to providing comprehensive, high-quality health care and human services to individuals of all income levels and those with individualized needs. The House Manager plays a critical role in upholding this mission by fostering a supportive, inclusive, and empowering environment where both residents and staff can thrive. Guided by our core values - Collaboration, Accessibility, Fairness, Integration, Innovation, and Integrity - you will partner across departments, model excellence in professionalism, and contribute to a culture that honors the dignity and potential of every individual.

Requirements

High School diploma or GED required.
Minimum of one year of experience in MR/DD field required.
One year of supervisory experience required; 2 years preferred.
Successful completion of Medication Certification training program (can be completed post-hire).
Reliable personal vehicle for business use.
Valid NYS Driver’s License with at least 2 years of driving experience required.
Acceptable motor vehicle abstract to meet Agency insurability standards.
Medium work; ability to lift, carry, and transfer 50 lbs. (Occasional); ability to lift and support individuals with and without help.
Physical strength to safely respond should a behavioral crisis occur.
Ability to operate personal and Agency vehicles.
Ability to walk and stand for extended periods of time.
Some exposure to infectious diseases, hygiene issues, food, and other odors.
Able to tolerate atmospheric conditions when performing regular outdoor seasonal activities.
Ability to operate mechanical devices used by individuals.

Nice To Haves

Associate degree, NADSP certification as a front-line supervisor, or other supervisor training preferred.

Responsibilities

Supervising and supporting direct support professionals, including coordinating daily activities, ensuring adequate staffing, providing feedback and performance evaluations, preparing and updating staff action plans, working with staff on personal and professional development, and holding staff accountable to agency values, policies, and expectations.
Ensuring regulatory compliance and quality assurances, including monitoring billing sheets and notes, reporting abuse and incidents, completing monthly summaries, completing Investigator training and conducting investigations, completing Personal Outcome Measures (POM) training and conducting interviews, and assisting with fire safety and emergency training.
Providing direct support and habilitation services and promoting individual independence and community inclusion (approximately 30% of duties), including hands-on support, assisting with personal care, supporting individuals in making informed choices and maintaining their rights, supporting individuals in developing personal care and life skills, assisting individuals with decisions and activities related to nutrition, budgeting, and community participation, promoting independence in medical appointments, medication administration, and transportation, and assisting with maintaining and managing personal and household funds.
Communication and coordination with stakeholders, including facilitating communication with educational, vocational, and day programs, and maintaining ongoing contact with DDSO, families, and other stakeholders.
Internal collaboration and cross-functional teamwork, including collaborating with the Training & Development Manager, working in partnership with Human Resources on hiring processes, and building and maintaining positive working relationships across all levels of the agency.
Household budget management and logistics, including assisting in managing the residence’s operating budget and ensuring adequate inventory of household and program supplies.
Facility maintenance and residential safety, including conducting regular walk-throughs, coordinating needed repairs or maintenance, and overseeing seasonal or environmental upkeep.
Maintaining flexible operational coverage and availability, including working a flexible schedule and participating in an on-call rotation.
Additional duties as assigned.