House Host - Halloween Horror Nights

Universal Studios Hollywood • Los Angeles, CA

1d • Onsite

About The Position

This role is for a House Host at Halloween Horror Nights. The House Host is responsible for efficiently loading and unloading guests into the attraction, cleaning and maintaining the attraction, and greeting and interacting with guests. This includes delivering safety announcements, park information, and ensuring ADA guests are accommodated. The House Host will also maintain guest counts, set up and monitor queues for guest control, and promote extraordinary guest service in theme. They must understand and demonstrate proper safety practices and ensure department standards and park safety policies are upheld. Other duties may be assigned.

Requirements

• Must be able to work all event nights (Wednesday/Thursday through Sunday) including Halloween night from 4PM - 4AM.
• Must be 18 years old or older
• Must be able to walk or stand for extended periods of time
• Must occasionally lift and/or move up to 50 lbs, occasionally lift and/or move up to 50 lbs with assistance
• The noise level is generally moderate to high
• Team Members are subject to a variety of weather conditions, including but not limited to: heat, sun exposure, cold, and inclement weather. Depending on the assigned location, work can be almost exclusively outdoors

Responsibilities

• Efficiently loading and unloading guests in to the attraction.
• Responsible for cleaning and maintaining the attraction.
• Greet and Interact with guests as they enter the attraction and when waiting in the queues. Including delivering safety announcements, park information, etc. As guests exit the attraction, say good bye, wish them a good day etc.
• Ensure ADA guests are accommodated in an efficient manner.
• Maintain a count of the numbers of the guests entering the attraction. Setup and monitor queues for guest control.
• Promotes and provides extraordinary guest service for both internal and external guests; answers questions and offers information and providing assistance in a courteous manner and in theme.
• Understands and demonstrates the proper use of safety practices and ensures department standards are maintained and safety policies for the Park upheld.
• Perform other duties as assigned

Benefits

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Building lifelong friendships
• Resume building workshops
• Growth opportunities
• Wellness programs

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed