House Counselor

Samaritan Daytop Village•Queens, NY
•Onsite

About The Position

Under general direction, the House Counselor monitors the therapeutic environment and program systems to support the security, safety, and efficient delivery of daily client services and activities. The role ensures scheduled treatment services and activities occur, external appointments are on the schedule, carfare is available, and clients return safely and on time with feedback. The House Counselor coordinates program activities with the Assistant Directors of Operations and Clinical and, where applicable, the Assistant Program Director, in support of Samaritan Daytop Village’s mission and goals.

Requirements

  • High school diploma or equivalent.
  • Some work experience through paid employment or an internship, expressed interest in working with substance use or mental health populations, or lived experience.
  • Computer literacy, including proficiency in Microsoft Office Suite and EHR.
  • Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
  • Ability to maintain confidentiality.
  • Within 90 days of hire, obtain FDNY certification as a Fire Drill Conductor, Fire Guard, or Fire Safety Coordinator for Downstate Residential locations.
  • Willingness to obtain CPR certification within 90 days of hire.

Responsibilities

  • Supervise and monitor the therapeutic environment, promote compliance with behavioral guidelines, maintain a therapeutic milieu, and support positive interpersonal relationships.
  • Manage the daily program schedule and ensure scheduled events and participants are present.
  • Monitor the facility for cleanliness, security, and safety; conduct mandated fire drills or evacuations as needed.
  • Administer breathalyzer tests and/or observe urine or oral specimen collection when needed after clients return from appointments or other external activities.
  • Manage medications, including checking medications in and directly observing clients during medication pass to support adherence to prescribed medication regimens.
  • Conduct facility and safety runs and room checks to assess clients for alcohol or drug use and identify unsafe conditions in the environment of care.
  • Conduct physical searches of clients as required by policy, including searches of bags, clothing, and the person; use handheld metal detectors when needed.
  • Under management direction, search rooms and personal property to support environmental safety.
  • Review client appointments scheduled for assigned shifts and ensure trips are dispatched promptly.
  • Dispatch vehicles and ensure required agency paperwork is complete and accurate.
  • Distribute carfare for external appointments and review appointment escort selections for appropriateness.
  • Coordinate daily client attendance reporting in accordance with DSS/HRA protocols and agency policy.
  • Comply with 42 CFR confidentiality requirements and HIPAA privacy and security regulations.
  • When Food Service Staff are absent, monitor the kitchen and food preparation for compliance with Board of Health requirements.
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