House Attendant $1500 Sign-On Bonus

Highgate Hotels•Lahaina, HI

3d•Onsite

About The Position

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.). Royal Lahaina Resort is a beachfront resort located on the world-famous Kaʻanapali Beach, offering guests an authentic Hawaiian experience with stunning ocean views, lush tropical grounds, and a welcoming island atmosphere. Our team takes pride in providing exceptional service while honoring the culture, history, and natural beauty of Maui. We offer a supportive work environment where associates are valued, respected, and encouraged to grow.

Requirements

High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
Ability to stand during entire shift.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
MUST HAVE 3-5 years of houekeeping experience.

Responsibilities

Buff marble floors daily according to hotel standards.
Shampoo carpets in the public areas according to hotel standards.
Shampoo furniture as needed.
Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
Handle items for "Lost and Found" according to hotel standards.
Clean guestrooms as needed.
Have knowledge of and assist in all emergency procedures.
Maintain hotel equipment in proper working order.
Maintain storage of hotel equipment in proper area.
Complete special projects as assigned by the Housekeeping Manager.
Ensure overall guest satisfaction.